Full Time Housekeeping Manager

at  The Salvation Army

The Housekeeping Manager will manage and oversee the delivery of housekeeping and laundry operations for the Jackson’s Point Conference Centre. This role is crucial for ensuring that all areas are maintained to the highest standards of cleanliness and hygiene. The Housekeeping Manager will ensure compliance with all applicable health regulations, fostering a safe and welcoming environment for guests. By maintaining impeccable room conditions and providing superior housekeeping services, this role is vital in ensuring guests feel comfortable, well cared for and enjoy a consistently high-quality experience.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Completion of a formal post-secondary/college program of three years in a related field.
• A college diploma in business management is an asset.
• Alternative combinations of education and experience may be considered

EXPERIENCE AND KNOWLEDGE:

• Minimum of three (3) years prior experience in housekeeping management and supervisory experience.

SKILLS AND CAPABILITIES:

• Supervisory/management skills and the ability to lead, coach, and motivate.
• Develop and implement infection prevention and control policies and procedures that adhere to nationally recognized guidelines.
• Cleaning, handwashing, correct use of personal protective equipment etc.
• Safe management of linen and equipment.
• Pest and infection control equipment and know-how is an asset.
• Proficient in working in a computerized environment; must demonstrate strong skills using Microsoft Office Suite: Word, Excel, Power Point.
• Attention to detail, problem solving, conflict resolution and analytical skills.
• Lead by example, by demonstrating a positive attitude, a strong work ethic.
• Excellent interpersonal and relationship building skills; the ability to establish rapport with staff.
• Ability to prioritize multiple tasks in a changing environment.
• Exhibit strong listening, communication (written/verbal) and organizational and time management skills.
• Represent the organization in a professional and engaging manner.
• Self-motivated and disciplined.
• Lead by example, by demonstrating a positive attitude, a strong work ethic and a willingness to learn and be flexible.
• Ability to complete assignments and meet deadlines with minimal supervision.
• Treat the property of The Salvation Army with due care, stewardship, and caution.
• Excellent customer service skills, integrity, and adaptability.
• Demonstrate a high level of good judgment, and ability to maintain appropriate confidentiality.
• Effective in problem solving and resolving/preventing conflict.
• Self-directed with an ability to work cooperatively with other managers, community partners and to create a working climate that is positive and mutually supportive.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.