Full Time Receptionist/ Office Administrative Assistant

at  Liberty Tax Service

Liberty Tax Service in Burnaby is currently seeking a Full time Receptionist . The Receptionist greets clients arriving at the office, answers and forwards telephone calls, takes messages, and performs other clerical duties. At Liberty Tax we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at our organization is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our firm throughout the years.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Grade 12 or GED required
• 5+ years of experience in a fast-paced administrative role

KNOWLEDGE, SKILLS AND ABILITIES

• Good written and oral communication skills
• Strong personal organizational skills as they relate to workload, time management and setting priorities in an unsupervised environment
• Effective problem solving and negotiating skills
• Effective conflict resolution skills
• Type 60+ words per minute
  Job Type: Full-time
  Pay: $18.00-$19.50 per hour

Schedule:

• 8 hour shift

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 2 years (preferred)
• Administrative Assistants & Receptionists: 2 years (preferred)
• receptionist: 2 years (preferred)

Work Location: In person
Application deadline: 2025-02-15
Expected start date: 2025-02-1

• Take drop offs and ensure all the required information is provided by the client
• Take payments for completed returns and records it on our system
• Maintain communications with clients when their returns are ready to be picked up
• Maintain switchboard and direct incoming calls
• Take messages and forward to voicemail accordingly
• Schedule appointments and update the calendar
• Prepare mails to be send out and track them in our sheets
• Open incoming mail, sort and distribute as necessary
• Prepare bank deposit and bring to the bank
• Handle all miscellaneous request from all front office personnel
• Ensure that all office supplies are adequate