Full Time Resource Planning Administrator, Dublin 11

at  Derrycourt Cleaning Specialists

Derrycourt Cleaning Specialists was established in 1992 by Ann and Martin O’Hanlon. Over the past decade the company has experienced tremendous growth and currently employs a workforce of over 1700 staff. Family owned and managed, Derrycourt Cleaning Specialists takes great pride in total commitment to client satisfaction, always aiming to exceed customer’s expectations and to provide a personal and professional service through the experience and commitment of their trained staff. Derrycourt’s client base spans across the industrial, commercial, educational, manufacturing, retail, healthcare and hospitality industries. Derrycourt specialises in a range of customised service offerings.
Derrycourt is an equal opportunities employer. We believe that our commitment to ensuring diversity & inclusion in our policies and day to day work practices, placing of equality, human rights and the diversity of our people at the heart of business strategies, plans and activities, will support our continued growth, make us more dynamic and ensure our overall effectiveness. To this end, Derrycourt strives to respect, support and ensure the inclusion of all voices and cultures that make up Ireland today, from all sections of society, from existing and new communities, and from all social backgrounds, ethnicities and traditions.
Derrycourt is looking for a dynamic Resource Planner to add to our successful Manpower Planning Team. The core function of this role will be planning, scheduling & managing our resources efficiently to meet business needs.

KEY REQUIREMENTS:

• Previous experience in a support / administrative role.
• Previous experience in recruitment is a distinct advantage.
• Excellent communication skills and high level of English both written and oral.
• Proficiency in Romanian or Polish language desirable.
• Excellent organisational skills in order to schedule employee’s time and resources efficiently.
• Is responsive and prompt, follows through on inquiries, requests and complaints with a timely and complete response.
• Ability to multi-task with strong problem-solving and prioritization skills.
• Strong interpersonal and influencing skills.
• User knowledge of MS Office particularly Excel.
• Ability to work on own initiative as well as part of a team.
• Ability at times to work under pressure and to tight deadlines.
• Flexibility in relation to working hours is essential as 2 mornings a week you will be required to start at 7.30am.

• Liaising on a daily basis with other Manpower colleagues, Supervisors and Regional & Area Managers to identify the resourcing needs of the business.
• Ensuring planning and scheduling needs of the business are met in a timely and efficient manner.
• Managing the recruitment process for additional resources that may be required to meet manpower planning needs of the business.
• Resolving scheduling or planning conflicts in a proactive manner and providing suitable solutions.
• Highlighting, in a timely manner, resourcing issues and working to resolve these issues.
• Maintaining and updating requests in Salesforce and other internal systems as required.
• Ensure operatives are dispatched to client sites who are suitably trained.
• Communicate with operatives to confirm availability and provide details of the jobs.
• Update Supervisors & / or Regional & Area Managers via email with details of cover arrangements.
• Identifying upcoming staffing requirement – a minimum of 2 weeks in advance & communicate to relevant business stakeholders.
• Update roster details on staff management tool.
• To develop and maintain effective relationship across the organisation with staff at all levels.
• Support team with ad hoc tasks as required.