Full-time Sales Associate

at  Belstaff

Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A bit about Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
We are searching for a Full Time Sales Associate to join our Bicester Store team to work 40 hours a week.
Our Sales Associates bring Belstaff to life for our customers. As a member of the team, you’ll need to demonstrate an affinity for the brand values and for engaging customers by sharing knowledge of our heritage and product. You must be motivated by driving sales and contributing to achieving targets by building rapport and delivering an exceptional level of service, whilst maintaining excellent standards throughout the store.
We are looking for someone who will be responsible for;
Being part of a dynamic and positive team who deliver exceptional customer service
Approaching customers and building rapport in order to anticipate their needs
Confidently showcasing product collections and sharing Belstaff stories in order to upsell
Sharing knowledge of services available including product care, waxing and customisation, and delivering aftersales support
Maintaining visual merchandising standards and stock on the shop-floor and back of house
Upholding and following Company and Store Security procedures including loss prevention
Participating in stock audits and counts
Liaising with the Store Manager, Assistant Store Manager and Supervisor on day to day decisions
Being aware of and following all company rules and HSE legislation
Professionally resolving any customer queries or complaints
We are looking for someone who has;
Experience in a customer facing role, ideally from within a premium/ luxury retail environment
Confidence delivering exceptional customer service
The ability and desire to learn about the brand and our product
Motivation and drive to achieve sales targets, ideally with some previous experience of doing so
An interest in the luxury/ premium retail market

Please refer the Job description for details