Functional Analyst

at  The University of Manchester

ARE YOU NATURALLY INQUISITIVE?

Do you like helping people find solutions to everyday tasks to make their jobs more interesting? If the answer is yes, then we have a great opportunity for you.
The role of the Functional Analyst sits within IT Services; however, this isn’t your typical IT role and you don’t necessarily need to have a technical or IT background. The role of the Functional Analyst is much more about interacting with your customers, helping them implement and use FlexiGrant, a dedicated grant management tool. Grant management encompasses the application, assessment, award and delivery of projects funded by an external partner but managed by the University. Customers are drawn from across the University, all faculties and central PS functions.
You will be the champion for the system, you’ll engage with teams to tease out how they could utilise and maximum potential, giving great benefit to the users in terms of minimising the administrative burdens, so they can focus on giving a good service to applicants and funders.
Working within the Research Lifecycle Project, you will help work out what is required, monitoring progress, keeping all parties informed and proactively managing user expectations. There will also be opportunities to assist with other areas of the programme as time and need allows.

If you would like to find out a little bit more about us, take a look through the links below:

• IT Services: About us and ITS Practice Charter
• Research Lifecycle Programm

• Like working with people and build trusted working relationships
• Capture requirements from existing and new users.
• Provide advice, both reactively and proactively, to improve business processes.
• Engage directly with users in the workplace, through demonstrations, group training, guidance notes and delivering reports to assist overall system management and use.
• Provide first level testing of new releases and then supervise user testing, documenting any changes required, before final release.
• Liaise with the supplier to resolve issues, monitor performance and input to future enhancements.
  The successful candidate will be fully supported with the opportunity for additional and ongoing training. This may may be system specific or the more general skills required to undertake process mapping, data analysis and end user training.

If you would like to find out a little bit more about us, take a look through the links below:

• IT Services: About us and ITS Practice Charter
• Research Lifecycle Programme

When completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.