Functional Consultant, Senior

at  Infor

General information
Country
Finland
City
Remote Location
Job ID
40399
Department
Infor Consulting Services
Experience Level

• Working closely with clients to gather and understand business requirements, challenges, and identify improvement opportunities in warehouse operational processes and management.
• Conduct workshops with clients to assist and advise business owners to understand the system capabilities, processes, and advocate the adoption of industry best practice.
• Defining processes, solution or workaround, and designing the application configuration in accordance with the objectives agreed.
• Perform implementation activities at client site including: training, process development, workshops, testing, deployment/go-live support and documentation
• Working closely with Technical Consultants and Project Managers onshore or offshore to define the total solution.
• Ensuring that services delivered, and deliverables are to a high standard and signed-off as completed to enable invoicing in accordance with agreed procedures
• Producing full functional specifications for extensions and configuration changes and complying with Infor documentation requirements.
• Collaborating with Product Development proposing enhancements and introduction of new technologies
• Working self-sufficiently and collaboratively to ensure team goals are achieved
• To recommend changes to procedures and processes for process improvement
• Serves as advisory-level pre-sales support and post-sales operational support specialist when needed
• Maintain product, industry knowledge and skills continuously
• Assist in the creation of training material and conduct training course