Functioneel IT-Analist - 38h

at  Sodexo

FONCTION

Are you the person who can link the operational needs of our organization to the appropriate software package? Do you enjoy doing ICT research and consulting with various stakeholders in order to help ensure perfect business-IT alignment?
Then you are the Functional Analyst we are looking for in our ICT Applications team at Sodexo, so you can help ensure excellent service at our operations across Belgium.

Your responsibilities as an ICT functional analyst include:

• Researcher: You are a fluent communicator and deep listener. You will consult with all stakeholders within Sodexo to define the requirements of a software package. You will interact with end users, department managers, board members,… to determine the requirements for a software package and the gaps that currently exist. You determine the needs and examine which functionalities are necessary for optimal operation.
• Comparative market analysis: You will compare existing software packages on the market and look for the one that best fits Sodexo’s needs. You do a thorough analysis of all functionalities of the packages on the market, and look for the best fit. You do this taking into account certain preconditions, such as legislation and budget. You do a market comparative research and prepare qualitative and clear documentation about your findings (presentations, reports, flow charts, graphs, …). You also build up a relationship with our software suppliers in order to help shape their roadmaps.
• Presentation and Communication: You will present your findings to all kinds of parties so that the right package can be chosen in a timely manner. You will explain your research and comparative analysis to various stakeholders. You will also do this with the necessary documentation and supporting documents and convince your interlocutors of your findings. You provide clear answers to questions from potential users and responsible parties. You are able to fluently translate technical terms into business language.
• ICT - Support and evaluation: After the right software system is chosen, you also play an important role. You are present during and after the implementation process and offer support for questions and difficulties. You ensure that the implementation of the new system runs smoothly and help users with operational questions. You will also do a final evaluation of the system after implementation. If applicable, you will also be responsible for preparing manuals and instructions for the end users.

Your responsibilities as an ICT functional analyst include:

• Researcher: You are a fluent communicator and deep listener. You will consult with all stakeholders within Sodexo to define the requirements of a software package. You will interact with end users, department managers, board members,… to determine the requirements for a software package and the gaps that currently exist. You determine the needs and examine which functionalities are necessary for optimal operation.
• Comparative market analysis: You will compare existing software packages on the market and look for the one that best fits Sodexo’s needs. You do a thorough analysis of all functionalities of the packages on the market, and look for the best fit. You do this taking into account certain preconditions, such as legislation and budget. You do a market comparative research and prepare qualitative and clear documentation about your findings (presentations, reports, flow charts, graphs, …). You also build up a relationship with our software suppliers in order to help shape their roadmaps.
• Presentation and Communication: You will present your findings to all kinds of parties so that the right package can be chosen in a timely manner. You will explain your research and comparative analysis to various stakeholders. You will also do this with the necessary documentation and supporting documents and convince your interlocutors of your findings. You provide clear answers to questions from potential users and responsible parties. You are able to fluently translate technical terms into business language.
• ICT - Support and evaluation: After the right software system is chosen, you also play an important role. You are present during and after the implementation process and offer support for questions and difficulties. You ensure that the implementation of the new system runs smoothly and help users with operational questions. You will also do a final evaluation of the system after implementation. If applicable, you will also be responsible for preparing manuals and instructions for the end users

We offer you an exciting position in a dynamic organization where corporate responsibility, diversity and inclusion, training opportunities and advancement opportunities are key. Working at Sodexo is not just another job. It is an opportunity to contribute to something bigger, because we believe that our daily actions have a big impact. With us, you can work purposefully and develop yourself in your own way. Specifically, this includes :

• A contract of indefinite duration
• An attractive salary package where Quality of Life is key :
• Flexible home office policy for a good work-life balance
• Hospitalization & group and disability insurance. From January 2025 also dental insurance
• End-of-year bonus (13th month), meal vouchers, eco vouchers, gift vouchers for anniversaries and family events
• A personalized onboarding process for a smooth start at Sodexo & possibility of numerous training courses
• Extra holidays and seniority days
• Modern workspaces close to Brussels Central Station and an enthusiastic working atmosphere with great colleague