Fund & Investment Operations - Trade Management, Specialist

at  Vanguard

Oversees and executes the daily operational tasks of the Trade Management team, monitoring various controls and procedures to ensure adherence to all policies and procedures. Serves as an escalation point to resolve technical issues.
Oversees and executes the daily operational tasks of the Trade Management team, monitoring various controls and procedures to ensure adherence to all policies and procedures. Serves as an escalation point to resolve technical issues.
Trade Management (TM) in Vanguard is a global function that supports all the trade activity that Vanguard’s Investment Management Group conducts on behalf of all VG funds. The TM function is a sub-domain of the Global Middle Office Operations group and are responsible for getting all trades executed to settlement finality, in an accurate and timely fashion via multiple operating models across all asset classes. This includes elements of overseeing outsourced providers as well as full ownership of settlement activity in-house.
The Trade Management Specialist oversees and executes the daily operational tasks of the Trade Management team, monitoring various controls and procedures to ensure adherence to all policies and procedures. Serves as an escalation point to resolve technical issues.

• Assist in overseeing the daily operations of the Trade Management team, and act as a subject matter expert to the wider group.
• Provide informal leadership in the function and serve as the primary escalation contact for all issues, especially related to complex trade related issues.
• Serve as a thought leader globally to continuously improve the effectiveness of the operation.
• Coach and mentor other analysts.
• Maintain daily ownership of trade confirmation and settlements by monitoring & executing daily functional responsibilities. Ensures team deliverables and controls are completed timely and accurately.
• Establish and maintain effective working relationships with both internal and external clients including various teams within Middle Office Operations, Global Fund Accounting, Shared Services, external advisors, brokers, and custodian banks. Proactively fosters effective communication. Anticipate needs and ensures satisfaction related to the services being provided.
• Proactively monitor the settlement environment to minimise trade failures. Respond to failed trades in a timely and accurate manner to minimise the cost to the funds. Facilitate the delivery of settlement instructions to custodians. Works under tight deadlines and manage competing priorities to meet the global service levels defined by the team and all downstream consumers.
• Complete comprehensive impact analysis of issues and recommends solutions. Communicate issues to functional units to resolve root cause. Independently resolve problems and exercise judgment in elevating material issues. Recognise opportunities and recommend process improvements to gain efficiencies and ensure quality.
• Oversee the management of all claims related to the unsuccessful settlement of trades, including calculating fee amounts, ensuring delivery and receipt of claims from counterparties, and conduct analysis on counterparty responsiveness.
• Understand teams’ Audit, Regulatory/Compliance and risk guidelines and testing requirements, and ensure appropriate documentation is maintained to support these efforts.
• Gather metrics to identify trends, make process improvement recommendations, and implement proper solutions to gain efficiencies and ensure quality. Participate in divisional and departmental process improvement efforts.
• Remain current on industry and regulatory trends to incorporate into recommendations to management. Develop a strong conceptual understanding of fixed income and equity investment products, settlement processes, and upstream and downstream impacts.
• Participate in projects and perform other duties as assigned.