Fund Operations Associate

at  Dexus

Dexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $57.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create tomorrow.
The Opportunity
As a Fund Operations Associate, you will partner with the Funds Management and Investor Relations teams to deliver a premium client experience and efficient support across our Unlisted Funds Management platform. Your background will enable you to be a focal point for performing client servicing and operational functions, being pro-active, providing service excellence, coupled with a strong understanding of clients, markets and Dexus’ products.

You will make an impact by:

• Managing investor relations, handling investor queries, and ensuring reporting deadlines are met.
• Overseeing outsourced registry services, coordinate new client onboarding, and ensure adherence to Dexus’ AML/CTF Program.
• Ensuring Service Level Agreements are met, review investor queries for improvements, and handle investor transactions and escalations.
• Supporting business growth by setting up new funds with external and internal systems, reviewing fund structures and documents. The Fund Operations Associate will also assist in managing the platform, dealer groups, and planner network to maintain premier service quality.
• Undertake additional responsibilities or tasks as required.

About You
To be successful, you will have a tertiary qualification in a commerce, finance, accounting, economics or property discipline. In addition, you will likely have a minimum 2-3 years’ experience in a similar role within a fund/investment manager or in a registry role.
You will have effective time management and prioritization skills. You’ll be confident in working independently, taking initiative, and completing tasks responsibly. You will possess intellectual curiosity, a practical mindset, and confidence in sharing views. You will have solid negotiation, mediation, conflict management, and customer retention skills. Lastly, you will possess a positive attitude and team spirit, and can interact well with diverse personalities at all levels.
Why choose Dexus?

The Dexus culture and spirit is what differentiates us. Together, we take pride in our values: rally to achieve together and build trust through action. As an employee of Dexus, you will benefit from:

• Flexible Working: Our hybrid work model lets you thrive both professionally and personally. Whether it’s working from home or collaborating in our state of the art and award-winning offices, we’ve got you covered.
• Wellbeing Matters: Enjoy a Wellbeing Allowance, extra annual leave days (our exclusive ‘Dexus’ days), and our holistic Safe and Well program. Your health and happiness is a priority.
• Continuous Growth: Enhance your career with professional development, memberships, and study assistance. We invest in your learning journey.
• Tribe: Our commitment to supporting LGBTQ+ staff earned us Silver Employer Status in the AWEI 2024. We foster an inclusive environment where each individual feels recognised and appreciated.
• Focus on Sustainability: Dexus is deeply committed to making a positive impact on the communities it serves. Align your personal values with your professional endeavours.
• Parents@Work: Supporting parents and carers through coaching and education. We understand the importance of work-life integration.

We encourage applicants from diverse backgrounds to apply for roles at Dexus, including Aboriginal and Torres Strait Islander, and people of all backgrounds. If you have any support or access requirements, we encourage you to advise us at time of application by contacting us directly, we will work with you to identify the best way to assist through our application process.
Ready to help create the future? Apply now or visit dexus.com/careers
Join Dexus and ‘unlock potential, create tomorrow’

Please refer the Job description for details