Fund Order Services, Officer

at  State Street Corporation

WHO WE ARE LOOKING FOR

This officer position is within the Fund Order Services Global Delivery (GD) Business unit located in Sydney servicing clients in APAC with primary functions being Order routing, unlisted asset valuation in accounting.

EDUCATION REQUIREMENTS:

• Bachelor’s Degree in Commerce / Economics with a specialization in Business, Accounting, Finance or equivalent experience preferred

EXPERIENCE REQUIREMENTS:

• At least 8 + years of related Custody and/or Fund Accounting experience, be in management or supervisory role for 2+ years.
• Good interpersonal, organizational and management skills.
• Good escalation awareness and risk excellence.
• Good capability to drive changes
• Knowledge of securities language, Corporate Actions, Income & Expense accruals, SECYields, Distributions, NAV calculations etc.
• Should have prior Mutual Fund accounting experience including General Ledger analysis and reconciliation
• Good interpersonal, organizational and management skills.
  Job ID R-754407

WHY THIS ROLE IS IMPORTANT TO US

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.

PURPOSE OF THE JOB

• The main function of the role is: Account for the day-to-day management of a team and manage daily service delivery and production activities performed by staff. Work in conjunction with individuals on the team as well as up/downstream teams, stakeholders to ensure seamless processing according to the fund’s policies, to ensure all SLAs are met. As well as, work collaboratively with management on migration, projects, KPIs, etc.
• To involve in the process to approve the high value transactions, risk email handling and asset conversions.
• Take ownership to monitor all the emails, ensure no missing or failure to response emails and guide staffs to handle the queries with a timely and professional manner.
• Build trust and good relationship with stakeholders
• Communicate and escalate issues timely and effectively in accordance with escalation protocol
• Well manage KPI, overtime, turn over, IDDs etc.
• Ensure controls, checklists, procedures, and compliance requirements are met timely and accurately when delivering services to clients
• Train, develop and motivate new staff, as well as complete performance appraisals.
• Buildup measurable and visible performance ranking for the team.
• Create systematical training framework to benefit new joiners learning and cross support training
• To identify key talent, guide he/her to become a mature staff /role model of the team and assist the talent to move to next level.
• To conduct regular team meeting /team talk to share information and knowledge
• To identify gaps/risks/pain points by reviewing the process and utilize technology to simplify current process and mitigate the potential risks.