Fund Order Services Specialist, hybrid, Senior Associate

at  State Street

About the role:
The Fund Order Services Specialist is an integral member of the Team responsible for delivering quality service to assigned clients of the team. He/She must contribute to the team on technical matters, as well as providing leadership and direction to the team members, in both quality of service and communication with internal clients and other supporting departments. The Fund Order Services Specialist is required to solve problems and provide assistance and guidance to the Fund Order Services Analysts. Achieving quality of service is a team effort and the Fund Order Services Specialist needs to function at all times as a team player and ensure that other members of the team do so too.
Your new role

As a Fund Order Services Specialist you will:

• Create, maintain and amend Static Data in the system following the relevant launches, product changes and inquiries as well as review such processes
• Monitor the processing of transaction orders
• Contact external Transfer Agents and vendors on transactions progress
• Create and send specific Client Reports
• Provide necessary support and information according to the clients’ and internal queries
• Maintain high level of control and monitoring of system applications and work flow.
• Keep up-to-date with all changes in the market practices/procedures/new technology as well as internal changes within SSB
• Be involved in departmental ad-hoc projects
• Be involved in and coordinate the training and development of other team members as necessary.
• Make recommendations for changes to processes and procedures, prepare documentation for review, coordinate and participate in testing as required.
• Assist Team Supervisor in the organization of the Team and in ensuring that departmental procedures and controls are adhered to.
• Assist where required in preparing monthly reports, and reviewing of the reports prepared by team.
• Assist in preparation and review of country-specific reports, management reports and other information requirements.

What we value

Specific skills and qualifications:

• Finance, Economics, Accounting or related degree
• 2-4 years of relevant fund industry experience
• Numeracy / literacy skills
• PC literate and competent in use of spreadsheets and word processing
• A thorough understanding of fund administration is required
• Excellent English; knowledge of German is an advantage
• High attention to details
• Taking ownership and initiative
• Ensuring accuracy and quality
• Providing outstanding service
• Effective communication
• Displaying insight & influence
• Fostering collaboration and teamwork
• Ability to perform effectively within strict client deadlines
• Ability to learn quickly and work in a team environment
• Coordination skills

What we offer

• Permanent contract of employment from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold medical package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Employee savings plan
• Kafeteria benefits system: Multisport Card
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Technical or leadership career pathway

About State Street:
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/career

Please refer the Job description for details