Furniture Repair Technician III - Day Shift

at  Wayfair

We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

ASSISTANCE FOR INDIVIDUALS WITH DISABILITIES

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

ABOUT WAYFAIR INC.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com

• Work independently to evaluate damages and defects of items and determine if items can be repaired. Make any required adjustments to items ahead of delivery and ensure item is in perfect condition to be delivered to the customer
• Prioritize and execute on daily, weekly, and monthly tasks (repairs) to ensure completion in a effective and timely manner
• Accurately reports outcomes of work in progress, completed, & past due work
• Monitors inventory, and orders replacement parts and complete installs as needed
• Ask clarifying questions when appropriate
• Administer appropriate repair methods for various product types including, but not limited to:
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• Evaluate each piece of furniture to determine the type of wood and/or upholstery repairs, parts, and materials needed to complete the job

• Case Goods: Burn-ins, refinishing, joinery, match colors, and simulate wood grain
• Refinishes and patches damaged furniture including paint, stain, enamel or lacquers; mixes paints and stains to match existing finish
• Repairs, replaces and rebuilds damaged wood, leather or upholstery furniture or mechanical parts
• Operates tools such as power drills, sanders, saws, and other tools required for repair
• Use scan technology to document pertinent carton level information, including condition, quantity, warehouse location and detail repair completed
• Provide direct input into the existing user tools and make recommendations for improvements based on expertise & experience
• Be a vocal contributor on the team
• Contribute to the building and development of training materials for applicable functions
• Must understand that this role will require you to work cooperatively with others, adjust to change, be a reliable team member, and work with other towards a common goal