Gallagher Rise - Client Technology Associate (Entry level - 12 Month FTC)

at  Gallagher

Introduction:
Discover a world of endless possibilities at Gallagher Benefit Services, where you’ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
As part of a fast-evolving, global industry, Gallagher Benefit Services provides a multitude of exciting career opportunities for talented and driven individuals.
Sponsored by our GBS UK Executive Leadership, this 12-month foundational learning programme – Gallagher Rise – will provide everything you need to know about the employee benefits industry and set you up for successful career. This programme is unique in the industry and is set up to compete with the best training programs available across financial services.

RISE includes:

• Both in-person and virtual learning modules led by expert facilitators and subject matter experts
• A multitude of technical knowledge and wider curriculum of professional, financial and client-facing skills training.
• Sponsorship by the GBS executive team, and support from a wide network of mentors and peer buddies to support your networking and career development.
• Opportunities to travel to meet and learn with your class group in major metro locations like our office in the City of London.
• Full sponsorship and support to achieve professional qualifications.

This foundational programme is part of Gallagher’s world class Learning Academy, which supports career development for all our colleagues, from early talent through to senior leadership.How you’ll make an impact:

As a Client Technology Associate you will be immersed in all aspects of client delivery and product development work, including:

• Supporting clients to ensure the best levels of user experience.
• Collaborating with internal stakeholders to ensure project timelines are tracked and adhered to

• Supporting testing and product launches.

• • Utilising feedback to develop training materials, resources, generate ideas, and improve product functionality.
• Collaborating on product rollouts, webinars, demos, and training sessions.
• Managing basic customer inquiries, troubleshooting issues, and escalations.
• Assisting with routine administration duties to support the tracking and resolution of customer issues, client acceptance testing, change requests, testing, and issue reporting.

You will also have the opportunity for:

• Domestic travel, as required
• Increasing opportunities for client interaction and responsibility as your experience and capabilities evolve, Support for industry qualifications

About you:
Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, which is why we are committed to cultivating an inclusive work environment enriched by our people, our clients and the communities in which we work. We create a culture of engagement and respect by demonstrating inclusive behaviours throughout our inclusion networks. We encourage and welcome applications from any educational background from schools and colleges through to university.
If you have an appetite to learn and succeed, an ability to build technical knowledge, with a passion for building and maintaining relationships… start your career here at Gallagher with us!

EDUCATIONAL REQUIREMENTS

Minimum requirement of 4 in English and Maths

DESIRED SKILLS AND QUALIFICATIONS

• Ability to build strong internal and external relationships at all levels of the business
• Good Microsoft Office skills (Excel, Word and PowerPoint)
• Desire and drive to take on early responsibility
• Initiative and an eagerness to drive projects to a successful conclusion
• Willing and able to act as a team player

Please refer the Job description for details