Game Coordinator

at  Level99 Entertainment

WHO WE ARE

Level99 is a first-of-its-kind entertainment experience, which opened its proof-of-concept venue in Natick MA in June 2021. A massive World of Challenges, over 48,000 square feet in size, Level99 offers a physical open-world game environment where groups of 2-6 guests choose from over 40 rooms, each containing a unique physical or mental team challenge. Coupled with craft drinks and food in the Night Shift Beer Hall and an authentic brewery dining experience in the Night Shift Tap Room & Kitchen, Level99 is an exciting new entertainment experience designed for young adults. More information is available at http://www.level99.com.
A young, entrepreneurial company, Level99 has immediate plans to expand nationwide. We are venture backed with 8-figure financing and have an amazing team that has worked on such successful entertainment projects as 5 Wits, Boda Borg, Escape Rooms, Blue Man Group, and Walt Disney Imagineering. This position is an opportunity for an experienced and motivated individual to dive into a fast-paced, dynamic environment and experience a true growth company, where you can apply your skills in a fun and exciting setting that brings joy and entertainment to hundreds of thousands of people.

JOB DESCRIPTION

The multi-functional Game Coordinator role is integral to Level99’s challenge design and development process. Game Coordinators facilitate the process through all stages of development, from concept inception to realization, including install, turnover, and post-install support; data-analysis; documentation, etc. Game Coordinators work closely with Game Producers, Creative Director, Project Management, and the rest of the Creative Team to facilitate and propel Level99’s challenge design process to build our one-of-a-kind “World of Challenges.”

MUST-HAVE SKILLS

• 2+ years industry experience (museum exhibits, theatrical sets, theme park design, immersive art design, game design, etc)
• Has a passion for games, game design, and game theory, as well as the vocabulary necessary to discuss and debate their intricacies
• Ability to self-manage time and resources in a low-oversight environment
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• High integrity and professionalism
• Ability to work well under pressure in a fast paced, ever changing work environment
• Understands, utilizes and embraces new technology and its implementation into our operation, with specific knowledge in, but not limited to, Microsoft Office
• A positive, joyful, upbeat and energetic attitude – leading by example

OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE

• Bachelor’s degree or equivalent in a relevant discipline
• Proficiency in Google Suite (Docs, Sheets, etc)
• Hands-on construction and fabrication experience desired

• Works with and assists Game producer to coordinate in new challenge development, which may include the creation of prototypes, fabrication efforts, playtests, design sessions, documentation, and other steps integral to the creation of new game concepts and mechanics
• Works with the Game Producer to coordinate the challenge sustainment process, from data analysis, Ops/Venue Tech feedback, content updates, documentation etc.
• Builds and maintains documentation for new and existing challenges, including Game Design Outlines, Cue Sheets, Scope Lists, Data Pulls, etc.
• Coordinates with Game Producer, Data Analysts, and software team to build, capture, and understand game data
• Coordinates with Game Producer, Operations team and Venue Techs to stay current on all information regarding the Level99 games experience (Player feedback, mechanical issues, material longevity, etc)
• Coordinates regular updates and game balancing deployments along with the Game Producer
• Knows every game design element inside and out, and why decisions were made
• Assists in maintaining an intimate relationship with Venues and Ops staff to facilitate the feedback loop from installed and open challenges to updates and new challenges moving forward
• Assists with install and opening of new challenge, where necessary
• Assists in sourcing, and ordering materials for architectural and gameplay components
• Maintains schedules, estimates time required to complete assignments, and provides regular check-ins to review the status of projects and deliverables
• Completes administrative tasks associated with a successful professional role including: hours/timesheet/cost reporting, documenting costs, and maintaining a prioritized list of tasks
• Keeps individual workspaces, and the building as a whole, clean, organized, and efficient
• Prioritizes personal safety and the safety of coworkers and guests in the day-to-day execution of duties
• Identifies and interfaces with external contractors and suppliers to complete creative development, artistic, and content creation tasks
• Displays skill in leading and navigating hard conversations and shows skill, grace, maturity, and decisiveness in relationships with subordinates and co-workers
• Takes initiative, sees what needs to be done and assembling the resources to accomplish self-determined goals, in continual pursuit of improvement of our guest experience and development process
• Continuously upholds Level99 brand and visual standards across all parts of the business, including product, experience, graphic design, and display standards, as well as environmental cleanliness and organization
• Follows the direction of supervisors and manage time effectively
• Maintain a positive, upbeat, pro-active attitude and inspire the same in co-workers
• Other duties, as assigned