Game Ops Director

at  Pixel United

This is an exciting opportunity to be the first Director of Game Operations for a brand new game and to develop your own team!
You will play a critical role developing & executing our live operations strategy and be an integral part of the leadership team for a new game in development. You will own the roadmap for building new live operations features, campaigns, and tools that deliver significant performance uplift and/or operational efficacy.
You will also partner with our business Analysts team to structure & understand analyses that improve the impact of campaigns & LiveOps features. Owning player engagement KPIs, monetization, and retention, you will have the opportunity to develop a team of live ops managers.

• Lead a cross functional Live Operations team and manage the live operations strategy for a new social casino application
• Develop new LiveOps features & campaigns to drive monetization and engagement
• Own the long- and short-term features & tools roadmap based on live operations priorities & performance
• Measure and analyze the success of campaigns & features and optimize their performance through A/B testing
• Be an expert on industry trends to evolve our thinking and share best practices
• Manage and mentor LiveOps/CRM managers to increase their impact on the business, develop their functional and domain expertise, and increase job satisfaction
• Work closely with data science team to identify & operationalize player segments
• Establish and improve processes to ensure time & resources are spent efficiently and effectively.