Gaming Ambassador|SkyCity Queenstown

at  SkyCity Entertainment Group

Come join the buzz and help us delight our customers in our vibrant and exciting environment; a casino truly is a workplace like no other!

ABOUT SKYCITY:

SkyCity Queenstown is based in the heart of Queenstown and not only does it offer our Casino, we have an outstanding Food and Beverage offering and we are seeking a team player who strives to exceed team, business and customer expectations.

ABOUT THE ROLE:

As a Gaming Ambassador, your role is to create a world-class Main Gaming Floor experience, creating fun and excitement for all Table Games and Gaming Machines customers in compliance with related rules and procedures, and per the SkyCity Host Responsibility programme. The Gaming Ambassador may work in any of the following capacities depending on business needs: dealing at Table Games, attending Gaming Machines, providing high-quality cash handling services in the Cage, or supervising any area on the Gaming Floor.
This is a full time permanent opportunity working minimum 40 hours per week across a variety of shifts including nights and weekends. This position is remunerated at $29.08 - $30.79 per hour.

KEY TASKS & RESPONSIBILITIES

• Table Games Dealing
• Cashiering
• Gaming Machine Attending

The following requirements will set you up for success in this role:

• Minimum 3-years’ experience as a Table Games Dealer or Casino-based cashier
• Strong customer service focus
• Must obtain a Certificate of Approval through the Department of Internal Affairs
• Sensitive to other people’s needs, able to show concern and empathy even in difficult situations.
• Ability to interact with a wide range of people and confidence to build relationships.
• Strong interpersonal and communication skills
• Attentive to details
• Be aged 20 years or older due to licencing requirement