Garage Officer

at  Aster Group

GARAGE OFFICER

Location: Somerset
Salary: £29,241 per annum
Hours: 37 hours per week
Closing Date: {Expiry Date}
Do you have strong customer service experience. Our garage team are looking for you! We have an opportunity to join our Somerset team.
As a garage officer, you’ll be the first point of contact in the Somerset region for garage enquiries including letting garages to reacquiring them when necessary and occasionally arranging any necessary repairs required.
In collaboration with colleagues, you’ll complete site inspections looking at boundary lines and any boundary breaches, you’ll also work with our customer accounts teams to help reduce licence fees on our garages.
The team are always looking to the future and how they can support sustainability in our communities and welcome new ideas on how we can achieve this. The garage team mix commercial focus with customer service to provide efficient and effective landlord services.
As we are customer focused, we are looking for an individual who has a proven track record of delivering excellent customer service in a commercial business environment,
Part of the role will be completing the admin associated with garage letting so previous experience in an administrative role or the like is essential.
Communication and collaboration are essential parts of the role so you’ll be a confident communicator, both written and verbal, and be comfortable liaising with internal colleagues and external customers.
As we have over 6000 garages in total, you’ll look after a patch of these so you’ll need to be able to get out and about to site as and when required. This means you’ll need a full, UK driving licence and access to a vehicle for work purposes.

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
Interviews will either take place in Frome or via Teams and we may choose to interview during the advertising period.

Please refer the Job description for details