Gas Billing Executive

at  SmartestEnergy

As a member of Gas Operations, you will be part of a small close-knit team that is responsible for ensuring all of our Gas customers are billed in an accurate and timely manner. You will be working with Industry processes and will need to be adept at problem solving and building relationships. The role is an opportunity for the someone to challenge themselves and develop skills in the UK energy Industry and is vital as we move towards Net Zero.

WHAT SKILLS/EXPERIENCE DO I NEED TO BE SUCCESSFUL?

• You should have experience working in an office environment;
• Worked with computers and can demonstrate a strong level of computer literacy;
• Adept at building relationships with external and internal customers and colleagues.

• To ensure billing processes are completed in accordance with set KPI’s;
• To support the Gas Operations Team in achieving collaborative goals to improve KPI’s;
• To develop Gas Technical knowledge across internal SEBL processes and the wider Gas Industry to be able to support growth;
• Build and maintain effective relationships with internal teams and external stakeholders to encourage wok is always completed within SLA’s;
• Is adept at problem solving to follow queries through to completion.