GBS Intermed A/R Associate

at  United Parcel Service

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

JOB SUMMARY:

The individual manages COD Latam and assists with some COD internal inquiries. The COD group works collaboratively to ensure that all COD tasks are completed timely. Each team member must be available to cross-train in other COD tasks and be prepared to help where needed to ensure that customers continue to receive superior COD service.

EDUCATION AND WORK EXPERIENCE:

• Bachelor’s degree in administrative Careers.
• Minimum 6 months customer service.
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Word, and Excel
• Accounting background – Preferred

SKILLS:

• Attention to detail.
• Assertive communication.
• Problem solving.
• Adaptability.

• This position is responsible for researching and identifying COD payments and adjustments in local country applications.
• He/She keeps track on open invoices, identifies exceptions, research causes for holds/delays and initiates resolution.
• Completes system reports, records accurate accounting transactions, sorts, files, matches invoices for processing, examines, analyzes, verifies and corrects accounting transactions. Serves as a liaison between departments and performs other tasks as requested.
• Work with internal UPS functions and external customers to resolve issue.