GBS Intermed Billing Associate

at  United Parcel Service

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

JOB DESCRIPTION:

Lateral Movement Allowed

JOB DESCRIPTION:

This position processes billing invoice research; audits and corrects billing per UPS guidelines. Distributes billing case reports among interested parties and Collections teams. He/She reviews invoices to find errors and discrepancies and oversees preparing billing adjustments and performing research as needed. This position exercises great attention to detail and ensures all steps of the system billing process are followed in the proper order.

QUALIFICATIONS:

• Technologists or Professional
• Accounting and finance experience
• Proficient in Microsoft Excel
• English: Reading, Writing (B2), Intermediate

SKILLS:

• Assertive communication
• Problem solving
• Adaptability
• Attention to detail

• Prepares daily audits to complete concerns requests from third party auditors and customers - requested by Collections.
• Ensures accuracy of customer records and responds to UPSers, Third-party auditors and their inquiries as needed.
• Identifies, researches, and resolves any errors or customer disputes that delay payments and collections efforts.
• Reviews customer contracts or rate charts for new\old pricing and review\compare against the system to confirm correct incentives.
• Review and compare weekly billing against customer rates and incentives to confirm if CRP rebates are needed to inform Sales.
• Processes transportation records through key entry with automated macros or manually depending on the needs.
• Multiple type of disputes will be resolved such as: Duplicate Billing, Void Requests, Additional Surcharges, Rebills, Chargebacks, among others.