GCMS Pre-Sales Application Engineer EMEA (M/F/D)

at  Agilent Technologies Inc

JOB DESCRIPTION

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
We are currently looking for a temporary position for a Pre- Sales GC-MS and LC-MS Application Specialist (m/f/d) to join the Application Team in Waldbronn, Germany.
You will be a part of a professional team of Application Specialists in the Agilent’s Life Sciences and Applied Markets Group spread over four different Center of Excellences across Europe.
You will work closely with the Sales Team and other Application Specialists to support the sales process by developing applications as well as demonstrating our instrumentation & workflows to customers addressing their analytical needs according to the market situation. You will be the expert of our analytical workflows and applications for the related products. It is therefore important that you are technically strong, proactive, communicative and a team player.

QUALIFICATIONS

• Master’s degree or equivalent (PhD preferred) with a strong focus on instrumental analysis
• Ideally knowledge and hands-on with GC-MS/LC-MS Single Quad, GC-MS/LC-MS Triple Quad its operation with focus on applications
• Ideally compliance experience in terms of related analytical software products
• Demonstrated experience in GC/LC and GC-MS/LC-MS method development and optimization
• Excellent presentation, communication (written & oral) and customer facing skills are required
• Good team working skills
• Excellent problem-solving skills
• Work independently on projects
• Well-organized in order to be able to meet deadlines while handling several different projects simultaneously
• Willingness to travel (throughout Europe) up to 25% of the time
• Fluent verbal & written English skills
• German language skills will be plus

• Apply established methods to customer samples, transfer customer methods to Agilent instruments or develop new application workflows where required, in order to demonstrate the performance of Agilent’s GC-MS and LC-MS portfolio to our customers in the Agilent Center of Excellence in Waldbronn, Germany
• Understand customer’s challenges, recommend solutions, and ensure highest customer satisfaction
• Communicate and position the results to customers through presentations during scientific conferences, seminars, workshops and user meetings
• Travel to customer sites to present results, implement methods, provide application consultancy and deliver on-site customer trainings classes
• Participate in the design and delivery of sales trainings about GC-MS and LC-MS technology and related workflows
• Provide your application and market expertise at every level of the value chain, internally by working closely with product managers, marketing managers, sales teams, and customer support but also externally with (prospect) customers and key opinion leaders within the market
• Interact with our R&D departments to address current technologies & applications and to incorporate requirements into upcoming products
• Maintain and expand critical domain knowledge including latest scientific findings, market & technology trends, industry benchmarks & regulations and competitive positioning.
• Work closely together with the sales teams to exceed GC-MS and LC-MS sales targets.