GCR EMS Italy - Staff - EY Global Delivery Service

at  EY

EMS offers the ease of managing clients (also referred to as Engagements within EY) in the following manner:

• Providing Operations management support on complex regulatory affairs across multiple jurisdictions.
• Managing the end-to-end Engagement lifecycle management process and reporting standards.
• Providing project management support and controlling the cost of managing compliance across various regions/countries.
• Responsible for ensuring smooth delivery as per agreed SLA’s.

YOUR KEY RESPONSIBILITIES

• Work closely with a Senior to provide day to day engagement management support for client (s).
• Client initiations, meeting coordination and communications.
• Support client teams providing timely and accurate information of the engagement to the client headquarters.
• Coordinate engagement administration functions among tax practitioners and administrative team including engagement acceptance procedures, engagement letters, scheduling of resources for assignments and quality control over engagement letters and invoices once prepared by support team.
• Effectively liaise with EY professionals preparing the fillings in countries & client teams.
• Modify tools to reflect status of the engagement real time by working with the local country teams.
• Monitor and control activities leading up to fulfilment of compliance and reporting obligations of the of practices across countries.
• Monitor engagement status, issues and potential risks that can impact engagement.
• Provide engagement status on a periodic basis highlighting risks and issues and achievements.

SKILLS AND ATTRIBUTES TO QUALIFY FOR THE ROLE

We are looking for candidates with the following:

• 0 - 2 years of total work experience.
• Bachelor’s degree in accounting, Finance, Business Management or Economics (Preferred)
• Willingness to learn and adapt to change and operational tools
• Advanced level of Italian
• Advanced level of English

You will need to:

• Have excellent communication skills - both written and oral
• Demonstrate strong organizational skills and structured thinking abilities
• Demonstrate strong interpersonal and analytical skills
• Demonstrate an eye for detail
• Be flexible and willing to adjust responsibilities to align with developing business needs
• Be proficient in Word/PowerPoint/Excel - working knowledge of MS office