General Assistant

at  Lexington Catering

Vacancy Date
28/01/2025
Closing Date
25/02/2025
Location Text
London M3 5JL
Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

NECESSARY OPERATIONAL SKILLS:

• Job Knowledge, Technical Knowledge, Expertise, Customer Service, Menu/Product Knowledge

NECESSARY INTERPERSONAL SKILLS:

• Effective Communicator; Verbal (Speech) and Non-Verbal (Listening), Team Worker, Flexibility, Personal Hygiene

DUTIES:

• Ensure all counters, fridges and tables are set up prior to service time
• Ensure constant replenishment of counters and fridge’s throughout service
• Ensure attractive presentation of food throughout service
• Ensure the restaurant area is clean and tidy at all times
• To provide a high standard of customer service, dealing with customers politely and professionally at all times
• To assist in the preparation and service of food and beverages to the customer
• To assist in maintaining levels of hygiene in the preparation and service areas
• To carry out dedicated cleaning of equipment and/or areas as per approved cleaning schedules
• To operate a till and be responsible for any money in their care in compliance with all Lexington procedures with regards to financial security
• To ensure correct storage and rotation of stock, when required
• To ensure at all times the wearing of the correct protective clothing and footwear
• To comply with all health, safety and hygiene regulations as lay down within the catering department and to make due diligence reports if required
• To report any equipment breakdowns or accidents to the Supervisor/Assistant Catering Manager/ Catering Manager
• To attend any training that is required
• To carry out all reasonable tasks expected by management

DUTIES:

• Welcome and connect with every customer
• Ensure the highest standard of customer care is used at all times
• Ensure all customers are served in a friendly and efficient manner
• Ensure all comments and complaints are passed on immediately to the Catering Manager
• Ensure high standards of personal hygiene
• Ensure uniform is clean and tidy
• Ensure all accidents and faulty equipment is reported to the Catering Manager
• Ensure that all new ideas are communicated to the Catering Manager
• Ensure full attendance to all training sessions, meetings and monthly reviews
• To work overtime provided reasonable notice is given
• To carry out any other duties as reasonably directed by the management tea