General Manager at NAC Mayfair

at  BVC Group

About Us: NAC [North Audley Cantine] is a buzzing, French-inspired bistro that serves globally influenced food & drinks. It is part of BVC hospitality group and the team work together to create an environment where everyone feels welcome.
Job Description: We are seeking a highly motivated and experienced General Manager to the lead the team. The ideal candidate will have a proven track record in restaurant management, a passion for excellence, and the ability to drive our business forward while maintaining the highest standards of service and quality.

QUALIFICATIONS:

• Proven experience as a General Manager or similar senior role, preferably in a high volume establishment.
• Strong leadership and team management skills.
• Excellent organisational and multitasking abilities.
• Exceptional customer service and communication skills.
• In-depth knowledge of food safety regulations and best practices.
• Ability to work flexible hours, including evenings, weekends, and bank holidays.
• Passion for the hospitality industry and a commitment to excellence.

• Oversee daily operations of the restaurant, ensuring smooth and efficient service.
• Manage and lead a diverse team of staff, fostering a positive and collaborative work environment.
• Develop and implement strategic plans to drive revenue growth and profitability.
• Maintain high standards of food quality, presentation, and service.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer inquiries, feedback, and complaints promptly and professionally.
• Monitor inventory levels, ordering supplies, and managing costs.
• Develop and maintain relationships with suppliers, vendors, and key stakeholders.
• Conduct regular staff training and development programs.
• Prepare and manage budgets, financial reports, and performance metrics.