General Manager

at  Boston Retail Solutions

We offer solutions that include modular barricades and graphics for companies nationwide. Our dedicated teams work hand in hand with our clients along the entire process to plan, manage, and coordinate every step of the way to make sure their project is finished… ON BRAND, ON TIME. We strive to embody our core values every day, such as, keeping your word, caring for colleagues, exceeding customer expectations, doing it right the first time and thinking like an owner. These values dictate how we treat our customers, our co-workers, and ourselves!
We are currently seeking a General Manager based at our Pleasant Hill, CA.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Excellent communication skills, both verbal and written
• Highly organized with strong attention to detail and ability to manage multiple projects with urgent deadlines and dynamic priorities
• Excellent time management and problem solving skills
• Ability to read construction plans and store elevation drawings
• Ability to operate current software programs with proficiencies in Google Platforms, Microsoft Office Products as well as learn and become proficient on proprietary Boston Retail Solutions Program.s
• Ability to take instruction and use pre-established guidelines, experience and judgment to accomplish taskts
• 5+ years working experience in the field of retail or commercial construction management leading teams and/or bachelors degree in business, project management or building construction technology.
• A valid driver’s license from state of residence and clean driving record per company standard is a requirement.
• Maintaining a valid DOT medical card is a requirement.
• This position has a starting range of $110,000 annually - $125,000 annually

ROLE AND RESPONSIBILITIES:

The General Manager is responsible for overseeing all day-to-day operations within the service center. This includes coordinating between project managers, installers, and print operations. The General Manager is also responsible for supervising a team that installs, services, and repairs barricades and/or graphics.

KEY RESPONSIBILITIES:

• Manage employees on a daily basis and provide guidance whenever needed
• Understands annual budget, re-projections and monthly projections. Operates under these budgetary guidelines and reviews P&L statements with Regional Managers to ensure best practices are being met
• Generates sales revenue by adding new customers as well as upselling current customers
• Performs and can teach semi-skilled tasks in connection with installation, teartown and modifications of barricade and graphics.
• Reviews plan sets and surveys future job sites to provide field measurements for barricade and graphics.
• Conducts or oversees field inventory monthly.
• Execute and ensure that all administrative duties, including process and completing work orders, employee timesheets and new hire paperwork is completely timely and accurately.
• Hire, train and motivate all new personnel with a focus on maintaining a high level of craftsmanship and safety.
• Ensures all new direct report employees receive orientation and introduction to company field procedures.
• Reviews and signs off on all Human Resource or payroll requests and conducts annual reviews for all direct report employees at their service center location.
• Responsible for care, inventory and allocation of tools, uniforms and materials provided to employees.
• Responsible for overall care and cleanliness of fleet vehicles, preventative maintenance and expense logs at their service center.
• Facilitate strong relationships with clients by engaging in proactive communication and providing exceptional customer service.
• Oversee and manage with their project manager all requirements of all jobs to ensure proper execution.
• Oversee and participate in implementation of training programs for employees, including OSHA, DOT and graphics training.
• Scheduling of work and appropriate workforce to ensure efficiency and controlling expenses
• Work with the procurement team to purchase and inventory all stock items, including tools, building materials, and cleaning supplies in order to achieve all installations at a high level while maintaining their budget.
• Manage the repair, cleaning and inventory controls of all barricade panels and accompanying hardware.
• Protect and secure all company assets on a daily basis