General Manager, Dormitory

at  SEATRIUM SG PTE LTD

REQUIREMENTS:

• Bachelor’s degree in Building/Real Estate/Facilities Management or any other related field
• Minimum of 10 years of experience in a managerial role, preferably in residential or property management
• Demonstrated leadership and team management abilities
• Excellent communication and interpersonal skills
• Advantageous with strong knowledge in FEDA Licencing requirement
• Capable of managing emergencies and stressful situations effectively

1. Leadership & Management

• Oversees the day-to-day operations of multiple dormitories
• Leads and manages a team of dormitory staff, including recruitment, training, and performance management
• Develops and enforces operational policies and procedures to ensure optimal management

1. Operational Oversight

• Ensures compliance with all applicable regulations and conformance to organizational standards
• Ensures facilities are well-maintained through regulation inspections and preventive maintenance
• Coordinates with external vendors and service providers for timely repairs and services
• Manages bed space allocation to optimize occupancy in accordance to organizational policies

1. Resident Services

• Fosters a positive living environment by addressing resident needs and concerns promptly
• Develops and implements programs and initiatives to promote the resident well-being
• Oversees the resolution of conflicts and issues within the dormitory community

1. Financial Management

• Prepares and manages budgets for dormitory operations
• Monitors financial performance and implements cost-control measures
• Manages financial records and ensures timely collection of payments

1. Compliance & Safety

• Ensures adherence to health, safety, and security protocols
• Develops emergency response plans and conducts regular safety drills
• Maintains compliance with local and national regulations

1. Community Engagement

• Promotes a sense of community among residents through organized events and activitiesActs as a liaison between the dormitory residents and other authorities / agencies

1. Reporting & Analysis

• Prepares regular reports on operational performance, resident satisfaction, and financial statusAnalyses operational data to identify improvement areas and implement strategic changes