General Manager / Executive Assistant – Vancouver Operations

at  Luckys Exotic Bodega

About Lucky’s Exotic Bodega
Lucky’s Exotic Bodega is a premier destination for exotic snacks and drinks from around the world, with a growing presence across Canada. We are passionate about delivering exceptional experiences to our customers and fostering a vibrant workplace culture for our team.
This is an exciting opportunity for a highly organized and experienced individual to manage operations in Vancouver, ensuring smooth day-to-day functions and supporting strategic growth.
Position Overview
The General Manager / Executive Assistant will oversee operations for Lucky’s Exotic Bodega’s Vancouver locations. This role combines high-level operational management with executive support responsibilities, requiring an individual who thrives in a fast-paced environment and has a proven ability to lead teams, manage projects, and streamline processes.
Key Responsibilities

Operational Management:

• Supervise day-to-day operations across Vancouver locations, ensuring efficient processes and a high standard of customer service.
• Monitor financial performance, including revenue, expenses, and profitability.
• Develop and implement operational strategies to improve store efficiency and customer satisfaction.
• Oversee inventory management, including purchasing and stock control, to ensure optimal stock levels.

Team Leadership:

• Recruit, train, and mentor store managers and staff, fostering a positive and productive work environment.
• Conduct performance reviews and implement professional development plans for team members.
• Resolve employee conflicts and ensure compliance with company policies and labor laws.

Executive Support:

• Assist the CEO with scheduling, meeting preparation, and project coordination.
• Act as a liaison between the CEO and Vancouver operations, providing updates and insights.
• Organize and attend key meetings, taking minutes and following up on action items.

Strategic Planning:

• Contribute to the development of growth strategies for the Vancouver market.
• Identify and implement opportunities to enhance customer experience and drive revenue growth.
• Analyze market trends and competitors to keep Lucky’s Exotic Bodega at the forefront of the industry.

Qualifications

• Education: Bachelor’s degree in Business Administration, Management, or a related field (preferred but not mandatory).
• Experience: 5+ years of experience in retail management, hospitality, or operations, with at least 2 years in a leadership role.
• Proven track record of managing teams and delivering business results.
• Experience with inventory management and cost control.

Skills & Attributes

• Exceptional organizational and multitasking skills.
• Strong leadership and interpersonal abilities, with a focus on team building and conflict resolution.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and familiarity with inventory or POS systems.
• Ability to adapt quickly to change and thrive in a fast-paced environment.
• A passion for food, snacks, and customer experience is a plus!

Compensation & Benefits

• Competitive salary: $65,000–$90,000 annually, depending on experience.
• Performance-based bonuses tied to operational success and growth metrics.
• Comprehensive benefits package, including health and dental.
• Opportunities for professional growth within a rapidly expanding company.

How to Apply
Please submit your resume and a cover letter detailing your experience and interest in this role to [insert email address] with the subject line: “Application – General Manager / Executive Assistant Vancouver Operations.”
Lucky’s Exotic Bodega is an equal-opportunity employer and values diversity in the workplace.
Job Type: Full-time
Pay: $65,000.00-$90,000.00 per year

Benefits:

• Dental care
• On-site parking
• Store discount

Flexible language requirement:

• French not required

Education:

• Secondary School (preferred)

Experience:

• sales: 5 years (required)
• Customer service: 5 years (required)

Work Location: In perso

Please refer the Job description for details