JOB OVERVIEW:

The General Manager has complete charge of the day-to-day operations of first-class, High Rise Luxury Rental Residences and Mixed-Use facilities shared with Hospitality, Retail, Office, and other shared Common Areas. The Role is Responsible for the Operation, Maintenance, Management, Lease Expiration Management, Capital Projects, Financial Reporting, and addiotnal Operational Roles of the Asset. The General Manager collaborates with Residents and Prospects to understand their needs, and ensure the property is effectively managed, relative to the Operations and Marketing Strategies during Lease-up and Stabilization of the Asset. The General Manager will establish rapport, manage relationships and responsibilities with contractors, vendors, and employees. Must have the ability to work a flexible schedule to meet the needs of the Residents, Guest, Contractors, Vendors, and Employees is required. Must be available 24-hours a day, 7-days a week, to supervise Operational issues and emergencies when they arise.

SKILLS & QUALIFICATIONS:

Education/Training: A four-year bachelor’s degree (Preferably Real Estate Finance, Accounting, Marketing) from an accredited university and equivalent experience in a Luxury Multi-family Building, Mixed-Use Project including Multi-family, Hotel, Condominium, and Retail building operational management.
Experience/Knowledge/Abilities: A minimum of five (5) years of Property Management Experience in Luxury High-Rise required. Management experience includes Multi-Family Luxury Lease-Up, Master Association Coordination and Allocation Billing, Budgeting and Expense controls; Personnel Supervision and Development; Building Management and Interpretation of Maintenance Request. Strong working knowledge of Customer Service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity. Strong interpersonal, time management, and customer service skills required.
Computer Literacy: Proficiency and working knowledge of Yardi, TAA Blue Moon, Building Link, SALTO Access Control, Key Track, and Microsoft Office Suite Applications. Effective communication (written and verbal) skills required.

DISCLAIMER:

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

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