General Manager

at  Freddys Frozen Custard Steakburgers

Description:
The Restaurant General Manager is responsible for the overall efficiency and technical operations of the
store and ensures Freddy’s standard of quality, timeliness, and service. This position will control
labor and food costs, build relationships with guests, handle guest issues, and serve as a model of
hospitality. The General Manager is responsible for training, refinement of staff and team building
through employee motivation. The General Manager will also coordinate staff scheduling and product
ordering consistent with sales volume.
Requirements:

PHYSICAL REQUIREMENTS: (INCLUDING BUT NOT LIMITED TO)

• Ability to stand and walk 10 hours/day
• Ability to continuously reach, bend, lift, carry and stoop
• Ability to freely access all areas of the restaurant
• Ability to move or handle items weighing 0-75lbs
• Ability to work varied hours/days to oversee store operation

• Must enthusiastically meet guests needs, special requests and resolve guest complaints/concerns with the commitment to satisfy them
• Review and approve all schedules and forecasts
• Coordinate opening/ closing activities in a timely and safe manner
• Complete all operational checklists daily
• Ensure that all cash handling procedures are followed
• Ensure all paperwork and administrative forms are completed correctly and turned in in a timely manner
• Resolve conflicts and improve team members performance issues in a constructive manner and according to policies
• Must have experience in Microsoft Office, Excel, Word, and Internet