General Manager (Pharmaceutical)

at  Yusen Logistics UK

VTFCLB00618

City:
Northampton
Department
Contract Logistics
Salary
£70-80K, £6K car allowance + bonus
Status
Full Time
Type
Permanent
The Company
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
We are looking for a General Manager (Pharma) to be based in our future fully automated site in Northampton Gateway (junction 15 on M1).
The General Manager is responsible for the compliant operation of the site, strategic planning and growth of existing customers. They will drive the revenue growth, adhere to both company, legal, regulatory and customer quality standards, while maintaining staff relations and Health & Safety standards.
The role will offer a salary range of £70,000-80,000 DOE.

What we offer:

• Car allowance of £6000 per annum
• Bonus (up to 10%)
• Permanent Health insurance cover ( 40% of salary cover)
• Pension scheme – 6 % matched employer contribution
• Comprehensive private family health cover
• 25 days’ holiday (excluding bank holidays)
• 5 days Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days international remote working*
• Critical Illness Cover
• On Site Mental health First Aiders
• MyStrength Wellbeing App
• Free online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• Employee benefits i.e. Free eye test*, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities

Key responsibilities:

1. Legal, Regulatory & Quality

• Prepare for and lead any site audits, both internally and externally, ensuring any actions arising are completed within required timescales.
• Primary local company contact for regulatory bodies.
• Attends/participates in investigator meetings as needed and ensure resolution with appropriate CAPA’s completed.
• Ensures site staff are trained and the corresponding training records are complete and accurate at any time point and reflected in both the company’s training records and quality management system.
• Close analysis, promotion, and identification of areas for improvement within Yusen’s quality management system.
• Implementation of and strict adherence to company procedures.

1. Customer relationship

• Develop understanding of all the site contracts’ supply chains to identify and progress account development opportunities for service enhancement or additional business/volumes.
• Production of accurate statistics / KPI’s in line within agreed time periods
• Establish and maintain exceptional senior customer relationships, working both directly with selected growth customers as well as existing Contract Management teams supporting larger Key customers.
• Ensure that professional and effective communication is always maintained, managing any queries in a timely manner to the best satisfaction of both parties.
• Ensure Monthly and Quarterly business reviews are conducted and documented with actions and owners identified supporting Contract teams or managing directly with customers as require

1. Finance and budgets

• Close management and trend analysis of operational discretionary spend
• Implementation of profit-enhancing/cost-reduction initiatives
• Managing financial data flows to strict deadlines to ensure the accurate production of monthly management accounts – accruals, prepayments, cross charges
• Management of cost in line with budgeted targets, addressing any potential issues or deviances in a timely manner.
• Ensure supplier agreements and terms of business are effectively managed, taking appropriate action as necessary to address contraventions.

1. Automation

• Drive implementation of a robust automation strategy, leveraging relevant technologies to optimise distribution site operations.
• Develop a strategic partnership with the automation providers, establishing the SLAs and KPIs and driving the expected service levels.

1. Team Leadership

• Drive a culture of cross functional collaboration, seeking the best outcomes and opportunities for all business units, leveraging best practice and continuous improvement throughout the organisation.
• Develop innovative and creative approaches to support and drive business strategies and goals.
• At all times consider the wide effects of departmental decision making on the wider organisation, setting precedent and maintaining consistency of approach across the workforce.
• Understanding the commercial impact of any financial decision making.
• Develop and maintain a productive external network, providing opportunities for business insight, best practice, innovation and experience share.
• Drive engagement across the site.

1. Sustainability

• Identify opportunities to reduce environmental impact and enhance CSR. Lead and deliver sustainability initiatives aligned with external and internal next zero targets.
• Actively promote sustainable solutions to Yusen customers.

Please refer the Job description for details