General Manager

at  Playa Bowls

WHO WE ARE

Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept.

REQUIREMENTS

• Must pass the required PB Food Safety certification requirement within 3 months of employment.
• Meet business goals set out by the company in key metrics
• Must work a minimum of 40 hours a week, including weekends and holidays but expected to work as the business dictates

• Check products to ensure consistency, palatability, and flavor conformity
• Investigate and resolve complaints regarding food quality, service, and accommodations
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented up to Company standards
• Monitor budgets and payroll records and review financial transactions to ensure expenditures are authorized and budgeted by utilizing appropriate computer systems and software
• Schedule Team Members hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation
• Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities
• Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
• Establish and evaluate standards for personnel performance and customer service
• Review work procedures and operational issues to determine ways to improve service, performance, or safety
• Perform some food preparation or service tasks such as clearing tables, re-stocking, and serving food and beverages when necessary
• Maintain food and equipment inventories and keep weekly inventory records
• Organize and direct worker training programs, resolve personnel matters, hire new staff, and evaluate employee performance in dining facilities
• Order and purchase equipment and supplies
• Assess staffing needs, and recruit staff using Company methods such as ADP WFN, advertisements, or attendance at job fairs
• Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control
• Utilize point of sale cash register. Count money and make bank deposits
• Fill out business or government forms, maintain records, reports, files, and safety reports
• Adhere to Company opening and closing procedures and maintain accompanying records
• Lives the Playa Bowls mission, purpose, and values