General Manager Quality, Safeguarding & Practice

at  Anglicare

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.
Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.
For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us!
About Anglicare Seniors Living
Anglicare Seniors Living is on a mission to revolutionise the experience of ageing in Australia. Join a passionate team dedicated to delivering personalised services and exceptional care to seniors across Retirement Villages, Home Care, and Community Housing in Sydney. As part of our Seniors Living Leadership team, we are seeking a talented General Manager Quality, Safeguarding & Practice to lead best practice in clinical, care and services for older people and community clients, helping us set new standards in the seniors living sector.

Employee Rewards and Benefits

• As a valued Anglicare employee, you’ll receive access to this staff rewards portal. It gives you exclusive discounts to over 400 retailers, free wellbeing resources, and more.
• Pay less tax on your income and increase your take home pay with salary packaging.
• At Anglicare, we care about your mental wellbeing… both at work and at home. As a valued Anglicare Employee, you can receive free counselling through our confidential Employee Assistance Program as you need it.
• When you work at Anglicare, you’ll be rewarded with a $1200 online gift card for helping us find the right people! All you need to do is refer a friend for a permanent role. If they’re hired, you’ll receive a voucher to spend via your staff rewards portal when they reach six months of service.
• Your Annual Review Conversation provides your manager with an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.

About the Role:
Reporting to the Chief Executive of Seniors Living, the General Manager will ensure our business unit is well supported to operate services under applicable regulatory standards and licencing requirements, embedding standardised practices aligned with Anglicare’s policies and procedures.

Other key responsibilities will include (but not limited to):

• Collaborating with the leadership, operational, and head office teams to co-design processes for high-quality, sustainable care and services.
• Engaging managers in continuous improvement programs to help improve resident and client outcomes.
• Providing leadership to the Seniors Living Quality team and other areas of Anglicare to build capacity and capability.
• Serving as the primary contact for regulatory agencies, overseeing inspections and audits.
• Liaising with the Commission, NCAT, DCJ, and other regulatory bodies on quality issues, reporting to Management and operational teams as needed.

About You:

We are seeking an established quality and safeguarding leader with the following attributes:

• Tertiary qualifications, including a Master’s Degree in a Health-related field.
• 10+ years’ leadership experience in Health or Aged Care Quality, Compliance, or Safeguarding roles.
• Experience and knowledge across all Seniors Living offerings, including Retirement Living, Housing, Home Care, and Clinical Services. Residential Care experience is desirable.
• Proven experience in the Health / Aged Care sector in clinical and non-clinical operations, with a strong understanding of clinical frameworks and health literacy.
• Proven skills in interacting and influencing stakeholders at various levels to achieve shared objectives.
• Experience developing and implementing quality and compliance frameworks within a multifaceted organisation.

For further information about this opportunity, please email our recruitment team at
jobs@anglicare.org.au
.
Aboriginal and Torres Strait Islander candidates are encouraged to apply.
Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened
Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse.
Applicants are encouraged to apply as soon as possible as applications may close prior to the closing date of September 6, 2024.
Application Close Date: September 15, 202

• Collaborating with the leadership, operational, and head office teams to co-design processes for high-quality, sustainable care and services.
• Engaging managers in continuous improvement programs to help improve resident and client outcomes.
• Providing leadership to the Seniors Living Quality team and other areas of Anglicare to build capacity and capability.
• Serving as the primary contact for regulatory agencies, overseeing inspections and audits.
• Liaising with the Commission, NCAT, DCJ, and other regulatory bodies on quality issues, reporting to Management and operational teams as needed