General Manager - Rixos Bab al Bahr

at  Ennismore

Company Description
Situated on the pristine white sands on the peaceful Marjan Island of Ras Al Khaimah, the Rixos Bab Al Bahr has a beautiful beach, stylish accommodations, upscale restaurants, breath-taking views and all the amenities you would expect from a five-star beach resort in the United Arab Emirates. A resort with a difference, at Rixos Bab Al Bahr, guests can indulge in a variety of restaurants at no additional cost. With few exceptions, everything is inclusive from the kaleidoscope of cuisine in Seven Heights and the delicious selection of unlimited beverages in Isla Beach Bar, Mojito Lounge, to the diverse choice of entertainment and nightlife, kids clubs, spa, sports, and recreational activities. Five delectable a la carte restaurants, including a steakhouse and a seafood restaurant, offer a diverse dining experience. The Rixos Bab Al Bahr is located 25 kilometres from Ras Al Khaimah City, 80 kilometres from Dubai City, 85 kilometres from Deira City and 70 kilometres from Dubai International Airport.
Job Description
Reporting to the COO, the role of General Manager is responsible for overseeing, directing, and managing all the areas of hotel operations. He/she will contribute to the overall performance of their property by formulating and executing the strategic vision for the property along with the Executive Committee. The General manager is also a key partner in facilitating the hiring and retention of exceptional talent as well as driving employee engagement, learning and development, performance, and talent within their departments by strategically leading through their Department Heads. They will have a desire to be the best at what they do and achieve operational excellence in their departments through all the metrics that are measured.

ABILITIES/KEY COMPETENCIES/SKILLS

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s service culture to be responsive, respectful and deliver a great experience.

EXPERIENCE/CERTIFICATES/EDUCATION

• Bachelor’s Degree/Master’s Degree from a reputable hospitality/business school preferred
• Minimum 15 years of total experience with strong operations background
• At least 2 years of experience in a similar capacity
• High degree of professionalism with strong understanding of hotel operations and business acumen
• Excellent reading, writing and oral proficiency in English language, knowledge of Arabic language can be added advantage
• Strong working knowledge of Digital tools
• Strong leadership, interpersonal and training skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A motivator & self-starter
• Well-presented and professionally groomed