General Manager - Supply Chain & Logistics

at  Chiltern Distribution Ltd

Location: Head Office Whittlesey
Reports To: Managing Director
Salary: £60,000 - £80,000 + Benefits
Hours: Full-time – 50hours P/W

JOB SUMMARY

The General Manager of Chiltern Distribution Ltd is responsible for the overall management, leadership, and operational efficiency of the business. Working closely with the Managing Director, the role demands strategic planning, effective team leadership, and operational oversight to ensure business growth, profitability, and customer satisfaction. This position requires someone who can manage day-to-day operations while aligning with the company’s long-term goals and vision.

SKILLS AND QUALIFICATIONS

• Proven experience in a General Manager or similar leadership role, preferably within the logistics/distribution industry.
• Strong understanding of supply chain management, logistics, and distribution processes.
• Excellent financial acumen with experience managing budgets and analysing financial data.
• Outstanding leadership, communication, and interpersonal skills.
• Strategic thinking with the ability to execute operational plans effectively.
• Knowledge of industry-specific software and tools is a plus.
• Familiarity with health and safety regulations and compliance requirements.

1. Leadership and Management

• Provide strong leadership to the team, ensuring clarity in roles, expectations, and performance standards.
• Recruit, train, and develop staff to meet business needs.
• Create and maintain a positive, productive work culture that fosters collaboration and high performance.

1. Operational Oversight

• Oversee daily operations, including logistics, transportation, and warehousing, to ensure efficiency and cost-effectiveness.
• Implement and monitor systems, processes, and policies to streamline operations.
• Ensure compliance with legal and regulatory requirements, including health and safety.

1. Strategic Planning

• Develop and execute short- and long-term business strategies in alignment with company goals.
• Identify new business opportunities and oversee their implementation.
• Monitor industry trends and competitors to maintain a competitive edge.

1. Financial Management

• Manage budgets, forecasts, and financial reports to ensure profitability.
• Control costs and optimise resources to meet financial targets.
• Analyse financial performance and make recommendations for improvement.

1. Customer and Supplier Relations

• Maintain and build strong relationships with key customers and suppliers.
• Ensure high levels of customer satisfaction through quality service delivery.
• Resolve client issues or complaints efficiently and professionally.

1. Performance Monitoring

• Set performance metrics and KPIs for all departments and monitor progress.
• Regularly review and report on operational and financial performance to stakeholders.
• Identify areas for improvement and lead initiatives to enhance performance.