General Manager

at  The iNUA Collection

Cliste Hospitality is delighted to be taking on the management of the Keadeen Hotel in Newbridge Co Kildare, with that we are currently on the lookout for a General Manager to oversee all aspects of hotel operations to ensure the highest standards of service, guest satisfaction, and profitability.
The iNUA Collection is a distinguished hospitality group dedicated to providing unparalleled guest experiences across our portfolio of hotels. Committed to excellence in service, innovation in amenities, and a passion for hospitality, we are looking for a dynamic and experienced individual to join our team as General Manager.
This role requires a leader with exceptional management skills, a keen business acumen, and a genuine dedication to delivering unforgettable guest experiences.

QUALIFICATIONS:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field (Master’s degree preferred).
• Proven experience as a General Manager or similar leadership role in the hospitality industry, with a track record of success in driving profitability and guest satisfaction.
• Strong financial acumen, with the ability to analyse data, develop budgets, and make strategic decisions to optimise revenue and control costs.
• Exceptional leadership and communication skills, with the ability to motivate and inspire teams to achieve goals and deliver exceptional service.
• Deep understanding of hotel operations, industry trends, and customer preferences.
• Proficiency in hotel management software and Microsoft Office suite.

• Operational Leadership: Lead and manage all hotel operations including front office, housekeeping, food and beverage, maintenance, and other departments, ensuring seamless coordination and exceptional service delivery.
• Guest Experience: Uphold the iNUA standard of excellence in guest service, anticipating needs, resolving issues promptly, and fostering a culture of hospitality among team members.
• Financial Management: Develop and implement strategic plans to maximise revenue, minimise expenses, and achieve financial targets while maintaining quality and guest satisfaction.
• Team Development: Recruit, train, and mentor a high-performing team, fostering a culture of accountability, professionalism, and continuous improvement.
• Quality Assurance: Ensure adherence to brand standards, health and safety regulations, and industry best practices to maintain the highest level of quality and compliance.
• Sales and Marketing: Collaborate with sales and marketing teams to develop strategies for revenue growth, promotional activities, and effective positioning in the market.
• Community Engagement: Act as a brand ambassador, representing the hotel within the local community and building relationships with key stakeholders.