General Manager

at  Wendys

JOB TITLE: General Manager (Pay $62,000 min./ $95,000 max.)
DEPARTMENT: Operations
SUPERVISOR: District Manager
Our Company is committed to your success by providing you with the training and tools you need to be successful. Our success is based on your commitment to the guest. Guests come first and are the most important people in our business because they make our paychecks possible.

GENERAL JOB DESCRIPTION

Manages the operations and staff of a restaurant, including the execution of all Company policies, procedures, programs, and systems. Ensures achievement of restaurant objectives are reached in all areas while following all Company guidelines. Ensures ethical business practices. Provides leadership, direction, training, and development to subordinate managers and crew. Creates and maintains a “Delight Every Customer.” environment.

A CUT ABOVE CUSTOMER EXPERIENCE

Trains, monitors, and reinforces food safety procedures to Management and Crew Members. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; initiates corrective actions, as appropriate.
Ensures the continual improvement of Quality, Service, and Cleanliness standards on all day parts, including the monitoring of food product quality. Ensures A Level result on the Operations Evaluation, including Customer Courtesy standards are met; implements corrective action as required
Ensures protection of the Wendy’s brand and company assets through restaurant compliance with Company policies and procedures. Evaluates restaurant performance at specified intervals using Company inspection form; coaches and retrains Managers as required.

QUALIFICATIONS FOR THE JOB

Education:
High School Diploma or GED required
18 years old or older
Experience:
Minimum of 3 years line operations experience in the restaurant industry; or equivalent of education and experience.
Other:
Ability to learn and apply the standard operating procedures of the Company.
Ability to learn and apply HR Policies and Procedures.
P&L analysis and corrective measures.
Demonstrated experience in Supervisory practices.
Demonstrated experience Interviewing and identifying High Performing candidates.
Knowledge of applicable Federal, State, and Local employment laws.
Ability to execute training and development practices.
Ability to satisfactorily complete recommended training programs such as Serve Safe and Phase Training.
Able to achieve Serve Safe Certification.
Must be able to come to work promptly and regularly.
Must be able to take direction and work well with others.
Must be able to react to change productively and handle other tasks as assigned.

PHYSICAL REQUIREMENTS

Must be able to stand for long periods of time without a break.
Must be able to work in hot and cold environments.
Must be able to walk.
Must be able to bend and kneel.
Must be able to reach and grab.
Must be able to work in loud environment.
Must be able to see and hear.
Must be able to wear a headset to take orders.
Must be able to talk.
Must be able to smell and taste.
Must be able to lift up to 30 pounds.
Must be able to travel to other locations, as necessary.
Must be able to work in a fast paced environment and accomplish multiple tasks within established timelines.
Must be able to concentrate and perform duties accurately.
Brand: Wendy’s
Address: 1034 Hempstead Turnpike Franklin Square, NY - 11010
Property Description: 2465 - Franklin Square
Property Number: 246