General Practice Assistant (GPA)

at  K W Healthcare

Job Title - General Practice Assistant (GPA)
Hours - 37.5 hours per week
Contract - Permanent (subject to satisfactory probation)

JOB SUMMARY

A GPA will support the GP(s) smooth running of clinics by performing
the more routine administration and clinical tasks on behalf of the GP
freeing up their time to focus on the patient.

CONFIDENTIALITY

• In the course of seeking treatment, patients entrust us with, or
  allow us to gather, sensitive information in relation to their health
  and other matters. They do so in confidence and have the right

to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this Job Description,

the post-holder may have access to confidential information
relating to patients and their carers, practice staff and other
healthcare workers. They may also have access to information
relating to the Practice as a business organisation. All such
information from any source is to be regarded as strictly

confidential

• Information relating to patients, carers, colleagues, other

healthcare workers or the business of the Practice may only be
divulged to authorised persons in accordance with the Practice
policies and procedures relating to confidentiality and the
protection of personal and sensitive data

DUTIES

• Sorting all clinical post and prioritising for the GP in terms of
  actions. Signposting some post to others such as clinical

pharmacist etc.

• Extracting all information from clinical letters that needs coding

and adding to notes

• Completing basic (non-opinion) forms and core elements of some

forms for the GP to approve and sign such as insurance forms,

mortgage, benefits agency forms etc

• Arranging appointments, referrals, tests and follow up

appointments of patients

• Preparing patients prior to going in to see the GP, taking a brief

history and basic readings in readiness for the GP appointment.

• Dipping urine, taking blood pressure, ECGs & phlebotomy

GPA Competency Framework

• Explaining treatment procedures to patients
• Helping the GP liaise with outside agencies e.g. getting an on call

doctor on the phone to ask advice or arrange admission while the

GP can continue with their consultation(s)

• Support the GP with immunisations/wound care

tasks, telephone etc

• Communicate effectively with patients and carers
• Recognise people’s needs for alternative methods o