German Speaking Wholesale Customer Service Specialist

at  Jellycat

Creating original and innovative luxury soft toys, Jellycat combines luxurious fabrics with quirky and cute designs and sells its products online and via stockists throughout the UK, Europe and the rest of the world.
Selling our products online and to our network of retailers and distributors, the Customer Service team are responsible for ensuring a smooth customer journey from when an order is raised to the point of preparation at the warehouse as well as post-delivery care. The Customer Services role is a pivotal role providing day-to-day support to our UK & EU stock lists, agents and sales teams and working alongside our logistics and operations team. Developing and maintaining key relationships with our customers, ensuring orders are processed and enquiries are handled in a timely and efficient manner always with the Jellycat tone.

Please refer the Job description for details