Gestionnaire des Opérations- Operations Manager

at  Quadreal

ABOUT QUADREAL PROPERTY GROUP

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
www.quadreal.com

QUALIFICATIONS

Technical Qualifications - The Operations Manager shall have the following technical qualifications or industry equivalency:

• a Technical Certificate or
• Journeyman Trades Person (Electrician, Plumber or Refrigeration) is an asset but not a requirement or
• BOMI SMA / SMT or;
• FMA / RPA is an asset but not a requirement;
• plus a minimum of 5 years direct work experience holding a senior position in commercial building operations;
• a valid drivers license;
• intermediate level skills in Microsoft Office.

Communication & Relationship Skills / Personal Character Traits - Ability to communicate effectively and professionally, both oral and written, with all levels within the company; ability to develop and sustain cooperative working relationships with all business units; mature and self-motivated team player who is committed to personal growth and ethical integrity; have strong relationships with industry peers and trade associations.
Time Management / Working Environment - Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, adaptable to new ideas and embrace changes; results and detail oriented; work within an environment that is subject to moderate to high levels of stress in emergency or conflict situations; on occasion requires involvement in repairs or maintenance in inclement weather or uncomfortable environmental working conditions; may be required to attend to or provide direction during after hours emergency situations; requires the ability to exert moderate physical effort and must be able to move quickly in emergency situations; is able to thrive within a busy working environment.
Organizational & Leadership Skills – Ensure operations records, files and documentation are maintained in an orderly, accurate and timely fashion; strong administrative and organizational skills; possess strong leadership, supervisory, mentoring and coaching skills.
Decision Making Skills - Ability to resolve problems using facts and sound reasoning; ability to achieve goals using logical and strategic approaches to resolving challenges.

QUALIFICATIONS

Qualifications techniques – Le gestionnaire des opérations doit posséder les qualifications suivantes ou l’équivalent dans l’industrie :

• Certificat technique (DEC en mécanique du bâtiment ou diplôme universitaire en génie ), ou
• Compagnon électricien, plombier ou frigoriste, un atout, mais pas une exigence, ou
• Titre SMA ou SMT de BOMI, ou
• Titre FMA / RPA, un atout, mais pas une exigence
• Plus un minimum de cinq années d’expérience directe dans un poste de direction des opérations de propriétés commerciales
• Permis de conduire valide
• Connaissance intermédiaire des logiciels de la suite Microsoft Office.

Compétences en communication et relations interpersonnelles / Traits de personnalité – Capable de communiquer efficacement et professionnellement, à l’oral comme à l’écrit, avec tous les paliers de l’entreprise; capable de développer et de maintenir des relations de travail coopératives avec toutes les unités d’affaires; joueur d’équipe mature et autonome engagé envers la croissance personnelle et l’intégrité éthique; bonnes relations avec les pairs de l’industrie et les associations professionnelles.
Gestion du temps et environnement de travail – Capable d’allouer son temps efficacement et de gérer des délais serrés; capable de travailler sous pression et d’obtenir des résultats de qualité; capable de gérer de multiples demandes et priorités simultanément; capable d’adopter de nouvelles idées et d’accepter les changements; orienté vers les résultats et souci du détail; travail dans un environnement sujet à des niveaux de stress modéré à élevé en situation d’urgence ou de conflit; à l’occasion, devoir s’impliquer dans des travaux de réparation ou d’entretien par météo défavorable ou dans des conditions de travail inconfortables; peut devoir être sur place ou diriger les opérations hors des heures normales en situation d’urgence; nécessairement capable de fournir un effort physique modéré et de se déplacer rapidement en situation d’urgence; capable de performer dans un environnement de travail fébrile.
Capacité organisationnelle et leadership – Veiller à ce que les registres, les fichiers et la documentation des opérations soient maintenus de façon ordonnée, exacte et en temps opportun; fortes compétences administratives et organisationnelles; solide leadership et compétences en supervision, mentorat et encadrement.
Capacité de prise de décision – Capable de résoudre des problèmes à partir des faits et d’un raisonnement sensé; capable d’atteindre des objectifs en surmontant les défis à l’aide d’approches logiques et stratégiques.
QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.
Want to learn about our end-to-end recruitment process? Click this link for a short video that will take you through each step, so you’ll know exactly what to expect

• overseeing preventative maintenance and unscheduled repairs of HVAC, mechanical, plumbing, lighting, electrical, elevating devices and life safety systems;
• management of energy and utility consumption;
• conduct environmental assessments and reporting;
• implementing the corporate occupational health and safety program;
• management of waste, recycling and hazardous materials;
• oversee computerized control systems;
• tenant improvement construction management;
• ensure sound curtain wall, structural and roof maintenance;
• respond to tenant service requests;
• perform life cycle costing exercises;
• conduct insurance and risk management inspections, remedial actions and reporting;
• prepare annual operations and capital project budgeting;
• liaise with regulatory or civic authorities having jurisdiction;
• provide technical or administrative advice to internal and external clients;
• supervise, coach and mentor operations staff:
• remain current and up to date with new industry practices, legislative changes and new technologies;
• and other assigned duties.