Global Category Manager - People Services Operations

at  Nokia

FAMILY DESCRIPTION

Supply (SU) covers the configuration, demand, and supply planning, order management, sourcing, production, delivery, and managing the procurement activities towards our suppliers.

Specific:

• Develop and implement strategic Professional Services procurement plans aligned with the organization’s sustainability, financial, and Business Group goals, including the exploration and execution of Master Service Agreements (MSAs).
• Conduct thorough assessments of Indirect Service market dynamics, identifying opportunities and risks for strategic procurement decisions.
• Lead negotiations with Professional Services suppliers to secure optimal contracts, ensuring favorable terms for the organization.
• Stay current on industry trends, regulations, and emerging technologies to inform and enhance procurement strategies.
• Provide expert guidance on the structuring and negotiation of Master Service Agreements (MSAs) and other frame contracts.
• Lead the development of innovative Corporate services procurement initiatives, to enhance operational efficiency, cost management and environmental impact.
• Collaborate closely with cross-functional teams to integrate procurement initiatives seamlessly into overall business objectives.

Overall:

• E2E accountability to develop/maintain category and supplier strategies with stakeholders, that identify new market opportunities, provide competition in category and manage supply risks, securing business continuity and quality of service.
• Supplier Relationship Management including business review with strategic and preferred suppliers.
• Stakeholder relationship management collaborating with Sourcing Partners.
• Translation of the category and supplier strategies into executable sourcing plans based on actual portfolio demands.
• Ensures cost, availability, innovation, and quality within the sourcing plan creation and execution.
• Drives/ executes global supplier selection along strategy.
• Supplier base development, and identification of new suppliers
• Leading contract and price negotiations with suppliers
• Secures best T&Cs/contracting for Nokia competitiveness.
• Responsible for efficient RFx process from selection through onboarding according to the agreed strategies
• Contract life cycle management
• Ensures compliance with procurement process, SOX, and other statutory requirements within own category
• Anticipation and handling of changes based on supply market dynamics, Feasibility Studies
• Manages supplier performance.
• Accountable for agreed KPIs (Key Performance Indicators) and their reporting.
• Acts as procurement subject matter expert that supports management to make an informed decision.
• Demonstrates experience in managing cross functional relationships and stakeholders including senior stakeholders. Confidence to lead the change process across organization as a part of approved category strategy with business stakeholders, finance, legal and procurement.

Key Interfaces

• People Services Organisation
• Suppliers
• S2P Corporate Strategic Sourcing
• S2P Contract Management
• S2P Payables
• Legal and compliance
• F&C

Skills:

• Solution oriented approach
• Negotiation skills
• Cost analysis and management
• Financial and Business understanding
• Problem Solving
• Decision making/strategic thinking
• Spend Forecasting, Reporting, and Analytics
• Project management skills
• Project portfolio management
• Working across boundaries and influencing others
• Source to pay process/supplier quality management
• Supplier contracting and life cycle management
• Excellent market information analysis skills and supply market knowledge
• Internal stakeholder management/ supplier relationship management
• Ability to work precisely and independently
• Conscientious and efficient in meeting commitments and deadlines
• Soft skills: Presentation, Collaboration, Communication

Qualifications:

• Proven track record with 7 to 10 years of experience in Professional Service/Corporate Services procurement, showcasing expertise in negotiations and contract management.
• In-depth knowledge of Indirect Service markets, regulations, and emerging industry trends.
• Strong analytical skills and proficiency in financial modelling for strategic procurement decision-making.
• Extensive experience in structuring and negotiating Professional Services Agreements (MSAs) and other Frame contracts.
• Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders

Please refer the Job description for details