Global Community Lead

at  Interop Labs

YOUR PROFILE

• Proven experience in building and scaling communities within the Web3 industry, with deep understanding of Web3 Protocols.
• Familiarity and visibility within the interoperability development and research community.
• Ability to create holistic strategies for engaging Developers and End Users, informed by a deep understanding of their personas.
• Proficiency in managing community forums and platforms like Twitter, Discord, Telegram, etc., using best practices to drive awareness, engagement, support, and incentivization.
• Strong network within the Web3 developer and end user domains, with a track record of driving active collaborations.
• Prior experience managing diverse teams, with adept people management skills and an understanding of the unique dynamics of Web3 culture.
• Comfortable navigating ambiguity and translating high-level direction into actionable plans and strategies.
• Understanding of Open Source products and communities, with a commitment to fostering an OSS ethos across both the organization and the wider community.

ABOUT THE ROLE

As the Global Community Lead, you will report directly to the Global Head of Marketing. Your primary responsibility will be to build and lead a team of Community Managers in establishing, and nurturing a highly specialized community of end users and developers for Axelar. You will play a pivotal role in attracting top content creators, developers and researchers to the Axelar ecosystem, and your focus will be on actively engaging, supporting, and growing this community to complement Axelar’s product development efforts.
This role is crucial in supporting Axelar’s evolution towards building the most comprehensive and robust blockchain interoperability solution. You’ll be at the forefront of Axelar’s efforts in developing cutting-edge technologies like the Interchain Amplifier and the Interchain Token Service, which are central to Axelar’s mission of solving liquidity and fragmentation issues in the blockchain space. You will launch a team of Community Managers to build a strong online community (on platforms like Telegram, Twitter and Discord) and also work closely with the events team to leverage IRL activations to support community building.
Your work will directly impact the growth and success of Axelar’s open-source initiatives, fostering a community that can provide valuable feedback, actively participate in the product roadmap, and contribute to the technology stack.

YOUR RESPONSIBILITIES

• Develop and execute a comprehensive community strategy tailored to the needs of Developers and End Users, in collaboration with leadership and team inputs.
• Lead and manage a team of Community Managers to implement community engagement initiatives in key markets globally.
• Establish clear communication channels and processes between the Community team, Marketing, BD, and Engineering teams, including coordination with the Technical Docs team.
• Collaborate with cross-functional teams such as Events, Founders Community, Marketing, and external communities to optimize communication flows and generate leads, thereby enhancing community growth.
• Expand the reach and network of the Axelar community by fostering collaborations with relevant individuals and entities within the Developer and End User domains.
• Work closely with Product teams to gather community feedback, facilitate contributions to technical documentation, and align community insights with product roadmap development.
• Evangelize Axelar’s products through content creation, hackathons, workshops, and building reference implementations and guides with the support of Devrel.
• Foster a culture of open-source collaboration across the organization and community, leveraging OSS principles to drive community contributions and support.