Global Deployment Manager

at  AVISPL

Description:
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
our highly trained team works hand-in-hand with organization’s worldwide – including more than 80% of Fortune 100 companies so if you’re looking for a business that can offer you real career opportunity and progression, get in touch today and let talk about how we can fast track your career!

Duties include:

• Provide oversight of Global engagements, ensuring Global standards and requirements are being followed by all stakeholders, throughout program lifecycle to provide on-time, on-budget, quality projects that meet customer expectations.
• Be the liaison between the customer, AVI-SPL, in-country teams, and partners; to escalate, coordinate, and resolve integration, operation or service performance issues, prioritising customer service.
• Monitor compliance of defined standards for communications, design, project management, delivery, quality assurance, training, managed services, billing and reporting, across countries, and regional business units.
• Partner with GSAP team to identify and implement best practices in global operations. Support and lead the standardisation of best practices across countries and regional business units.
• Identify and recommend changes to improve efficiency, profitability and enhance customer satisfaction.
• Coordinate with Global Operations, Regional business units, global partners and Accounting to support the billing process and requirements of all stakeholders, as necessary

As a business we aim to help every one of our employees achieve their potential, So if you are looking to become the best in what you do, AVI-SPL is the right place for you to call home. That being said, for this role, you are going to need a few fundamental skills to allow us to really drive your career forward.

• Ability to work flexible hours due to timezones
• Ability to Travel as part of this position is important to visit Partners, customers or Team summits.
• previous experiance in a relationship management role
• AV knowledge will be looked upon favourabl