Global Forwarding Agent - Ocean

at  CH Robinson

C.H. Robinson is looking for a driven Global Forwarding Agent - Ocean to join our dynamic international team.
In this role, you will play a key part in maintaining operational excellence by coordinating shipments, ensuring compliance, and adapting to industry challenges. You’ll collaborate with global colleagues and third-party agents to provide top-notch customer service and creative solutions. This is a fantastic opportunity to build strong relationships with customers, participate in business reviews, and support key documentation processes.
If you’re ready to apply your shipping knowledge in a fast-paced, international environment, we’d love to meet you!

QUALIFICATIONS:

• +2 years of professional experience in Ocean Freight Forwarding
• Fluency in English and Hungarian
• Excellent communication, prioritization, and multi-tasking skills
• Proven track record of strong customer service skills, interacting with customers and being client focused
• Excellent follow up with customers and the network
• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Ability to work in a fast-paced and deadline-driven environment
• Proficient in Microsoft Office Suite of programs

WHAT WE OFFER

• Real opportunities to grow your talent in a fast-moving, global organization
• A fun, open, and inclusive workplace that encourages innovative thinking
• Possibility to develop your language skills in our multilingual offices
• Opportunities for professional growth with access to training platforms like Percipio and GoFluent
• Flexible work arrangements to support a healthy work-life balance
• Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
  If this sounds like the job for you, let’s talk! We can’t wait to hear from you!
  Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

• Manage international shipping processes from purchase order issuance to cargo delivery
• Leverage industry knowledge to create solutions and overcome challenges
• Coordinate shipment tasks to meet customer SOPs, including booking approvals, pre-alerts, filings, and invoicing
• Collaborate with international teams and third-party agents to drive efficiency and customer satisfaction
• Build strong customer relationships by providing timely responses and proactive issue resolution
• Support both internal and external customers with reporting and documentation needs
• Participate in customer business reviews to improve service and solutions
• Adapt processes using critical thinking to resolve internal and external challenges
• Ensure smooth execution of deliveries while maintaining compliance with regulations
• Drive operational excellence through continuous process improvement and creative problem-solving