Global Forwarding Agent - Ocean Import

at  CH Robinson

C.H. Robinson is seeking Global Forwarding Agents (GFA) to join our new Automotive Competency Center Branch! In this role, you’ll manage and operate the shipment lifecycle for complex and strategic accounts, serving as a key customer contact and subject matter expert.
f you’re dedicated, experienced, and ready to make an impact, we’d love to see you apply!
As a Global Forwarding Agent, you will play a crucial role in managing and overseeing the entire shipment lifecycle for your assigned accounts. You will be responsible for ensuring that all customer requirements are met with accuracy and efficiency. Your duties will include executing and supervising tasks for each shipment, maintaining daily communication, generating reports, and managing emails. You will take full ownership of your accounts, driving their success through proactive and dedicated service.
If this all sounds good, let’s talk more about what you’ll be working on.

REQUIRED QUALIFICATIONS:

• High school degree or GED equivalent
• Minimum of 1 year of Global Forwarding experience
• Fluent in Spanish and English (written and verbal)
• Strong experience working with automotive accounts

PREFERRED QUALIFICATIONS:

• Values a diverse and inclusive work environment
• Proficient in Microsoft Office Suite of programs
• Excellent communication, prioritization, and multi-tasking skills
• Proven track record of strong customer service skills, interacting with customers and being client focused
• Excellent follow up with customers and the network
• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Ability to work in a fast-paced and deadline-driven environment
• Bachelor’s degree
• Experience in PO Management
  If this sounds like the job for you, let’s talk! We can’t wait to hear from you!

The duties and responsibilities of this position consist of, but are not limited to, the following: