Global Governance, Risk & Compliance (GRC) Manager

at  Commify

Commify is one of Europe’s leading suppliers of business messaging services that allows its customers to communicate brilliantly. Our messaging solutions encompass everything from SMS to mobile payments, accessed through web applications, APIs or bespoke integrations. We operate in the UK, Ireland, Italy, France, Spain, Germany, The Netherlands, Australia and The United States. We are headquartered in Nottingham, UK, and our products and platforms are supported by a passionate and innovative international team, with in-house development and support. Our mission is to make business communication brilliant, and we are actively seeking more acquisition targets to enable us to help even more companies transform their business communications.
We have ambitious growth plans to expand on our already impressive product portfolio and we recognise our ‘People’ are our biggest asset.

REQUIREMENTS

The Role;

We are currently recruiting for a highly skilled and experienced Governance, Risk and Compliance (GRC) Manager to join our Compliance team. This is a key role responsible for ensuring compliance with global regulations and standards, as well as implementing and managing the company’s risk management strategies. You will play a pivotal role in safeguarding our organisation by holding senior stakeholders to account for regulatory compliance performance and risk mitigation across Commify and its subsidiaries.

• Develop and implement appropriate governance mechanisms to ensure visibility and escalation of risks and issues impacting regulatory and policy compliance.
• Help stakeholders to navigate regulatory requirements and issues to reach the right outcomes for ensuring our compliance.
• Oversee risk identification, calibration and management activities, supporting senior stakeholders to understand their risk landscape, appetite and mitigation paths.
• Manage the global Risk Register and ensure information is appropriately maintained.
• Maintain our regulations and certifications library to ensure clear understand of our obligations for each territory we operate in.
• Collaborate with key stakeholders to resolve incidents impacting regulatory compliance.
• Coordinate attestations and regulatory audits across our global footprint.
• Implement training to enhance colleagues knowledge and understanding of regulatory obligations, compliance requirements and policy content.
• Perform horizon scanning to proactively identify and intercept potential changes in our regulatory landscape.
• Stay up to date with the latest compliance standards and best practices.

The Person:

• Extensive experience in governance, risk and compliance roles, preferably in the telecommunications industry.
• Experience operating a risk management framework across multiple entities and territories, including risk appetite and impact/likelihood calibration.
• Familiarity with regulations and standards such as GDPR, PECR, HIPAA, PCI, SOC2, NIST, DORA and ISO27001, including implementation and monitoring strategies.
• Excellent communication skills with the ability to summarise and present complex concepts to senior leadership.

• Ability to work independently and as part of a team in a fast-paced dynamic environment.Flexibility to collaborate with colleagues across multiple locations and time zones where required.

• Develop and implement appropriate governance mechanisms to ensure visibility and escalation of risks and issues impacting regulatory and policy compliance.
• Help stakeholders to navigate regulatory requirements and issues to reach the right outcomes for ensuring our compliance.
• Oversee risk identification, calibration and management activities, supporting senior stakeholders to understand their risk landscape, appetite and mitigation paths.
• Manage the global Risk Register and ensure information is appropriately maintained.
• Maintain our regulations and certifications library to ensure clear understand of our obligations for each territory we operate in.
• Collaborate with key stakeholders to resolve incidents impacting regulatory compliance.
• Coordinate attestations and regulatory audits across our global footprint.
• Implement training to enhance colleagues knowledge and understanding of regulatory obligations, compliance requirements and policy content.
• Perform horizon scanning to proactively identify and intercept potential changes in our regulatory landscape.
• Stay up to date with the latest compliance standards and best practices