Global Head of Select Success

at  Civica

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point in our journey to realise that aspiration.

You will be an experienced leader from a SaaS environment, with significant experience leading enterprise-focused teams at a global scale. You will have experience in the following areas:

• Customer success strategy
• Creation of new success offerings
• Customer advocacy and relationship management
• Revenue growth and expansion
• Team building and developmen

You will be an experienced leader from a SaaS environment, with significant experience leading enterprise-focused teams at a global scale. You will have experience in the following areas:

• Customer success strategy
• Creation of new success offerings
• Customer advocacy and relationship management
• Revenue growth and expansion
• Team building and development

We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don’t necessarily meet every single point on the list above, please still get in touch. We’d love to have a chat and see if you could be a great fit.