Global Internal Communication Manager

at  TCC Global

Job title: Global Internal Communication Manager
Salary: Competitive + annual bonus
Location: Amsterdam or London
Duration: Permanent
Working model: Hybrid (3 days on-site/ 2 days remotely)
At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and enhance brand loyalty for some of the world’s leading retailers. We are passionate about our work and dedicated to delivering outstanding results.

SKILLS & EXPERIENCE:

• Bachelor’s degree in Communications, Marketing, or a related field; Master’s degree preferred.
• Fluency in English, both written and spoken.
• Minimum of 8 years of experience in internal communications within a global organisation, with a proven track record of engaging diverse audiences.
• Strong writing and editing skills to produce clear, engaging, and informative content for a range of internal audiences, including executive communications, newsletters, and corporate announcements.
• Demonstrated experience working with C-suite executives and managing high-level meetings and presentations.
• Strong understanding of cultural dynamics and sensitivity to language differences in a global workforce.
• Exceptional writing, editing, and verbal communication skills, with the ability to articulate complex ideas clearly and engagingly.
• A passion for exploring and implementing new digital communication tools and techniques.
• Experience leading cultural transformation initiatives and managing change communication.

PRIMARY PURPOSE & SCOPE:

Are you a seasoned communicator with a passion for engaging a diverse, global workforce? Join our team in Amsterdam as a Global Internal Communication Manager! In this role, you will shape and implement our internal communication strategy on a global scale, crafting messages that resonate across cultures and languages.
You’ll work closely with C-suite executives, drive innovative campaigns, and play a key role in our cultural transformation initiatives. Your efforts will directly influence organisational culture and engagement, offering you the chance to make a significant impact within a dynamic and diverse environment.

KEY RESPONSIBILITIES:

• Strategy Development: Create and execute a comprehensive internal communication strategy that aligns with our company’s goals and enhances employee engagement across all levels and locations.
• Executive Collaboration: Partner closely with C-suite officers to develop and disseminate key messages, ensuring they are aligned with organizational objectives and promote transparency.
• Townhall planning: Organize and manage Townhall meetings and other company-wide events to foster effective communication and engagement with employees.
• Campaign Design: Design innovative communication campaigns using various channels and tools to effectively reach our global audience, including newsletters, intranet, and social media.
• Cultural Sensitivity: Tailor communication strategies to accommodate cultural sensitivities and language diversity, ensuring messages resonate with diverse employee segments.
• Cultural Transformation: Support and guide cultural transformation initiatives, ensuring consistent and impactful messaging throughout the organisation.
• Employer Branding: Develop and drive initiatives to enhance our Employer Branding.
• Effectiveness Monitoring: Monitor and analyse the effectiveness of communication initiatives, using feedback and metrics to refine strategies and enhance engagement.