Global IT Oracle HCM Applications Manager

at  Amplifon

Who we areAmplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of 9,500 points of sale across 26 countries, give back the joy of hearing, feeling and living to thousands of people across the world.In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.Aligned to this goal, we offer a hybryd working policy, allowing employees to work 9 days/month remotely.What we are looking forReporting to the Global Enterprise Applications Function, we are looking for a talented Senior IT HR Business Analyst

ResponsibilitiesManagementSuccessfully managing the delivery of Oracle Cloud Applications projects (HCM and its ecosystem):

• Working with the management team to confirm scope and goals, objectives, project KPIs, and business justification, secure resources (people and budget) and re-iterate the mandate for projects

Leading, monitoring and maintaining progress of project plans to ensure delivery of the key stages and goals within the agreed KPIS i.e. constraints of time, cost and quality:

• Managing the agreed scope of the project to ensure that Change Requests are clearly called out, agreed and impacted against timeline;
• Monitoring tasks and progress of client specific activities based on defined KPIs
• Deal with IT and HR teams within the 26 countries in which Amplifon operates

Initiating corrective action where necessary in order to keep the project on track and grant to rollout Amplifon global programs within HRIS:

• Continually assessing potential risks and issues maintaining risk and issue logs, and contingency plans;
• Lead and manage the internal team and consultants (up to 15 amid analysts and developers) by providing support, direction and guidance to ensure the function is adequately skilled, motivated, developed and correctly resourced to meet project KPIs

Communication & change managementPlaying a lead role in defining an effective communication strategy for the project, including communicating and consulting with key stakeholders;Leading on-going communication with key stakeholders to update them on key aspects of the projects (KPIs, risks, mitigations) to ensure user adoption and smooth transition;Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated;Ensuring appropriately skilled resources are delivering the project and managing the availability and performance of the external consultants based on agreed KPIs; Contribute to deliver with high quality exploiting on solutions knowledge to drive process and system choice;Ensuring perfect collaboration and project alignment with key stakeholders which include IT expert, finance and senior management:

• Securing the required time commitment from stakeholders/business users to assist in the development of solutions e.g. involvement in workshops, design sign off
• Create a collaborative culture; support a culture of collaboration across the global IT function but also with the business/operation/finance/senior management

ResponsibilitiesManagementSuccessfully managing the delivery of Oracle Cloud Applications projects (HCM and its ecosystem):

• Working with the management team to confirm scope and goals, objectives, project KPIs, and business justification, secure resources (people and budget) and re-iterate the mandate for project

Communication & change managementPlaying a lead role in defining an effective communication strategy for the project, including communicating and consulting with key stakeholders;Leading on-going communication with key stakeholders to update them on key aspects of the projects (KPIs, risks, mitigations) to ensure user adoption and smooth transition;Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated;Ensuring appropriately skilled resources are delivering the project and managing the availability and performance of the external consultants based on agreed KPIs; Contribute to deliver with high quality exploiting on solutions knowledge to drive process and system choice;Ensuring perfect collaboration and project alignment with key stakeholders which include IT expert, finance and senior management:

• Securing the required time commitment from stakeholders/business users to assist in the development of solutions e.g. involvement in workshops, design sign off
• Create a collaborative culture; support a culture of collaboration across the global IT function but also with the business/operation/finance/senior managemen