Global Key Account manager

at  Worldline

THIS IS WORLDLINE

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity
We seek a highly motivated Global Key Account Manager, you will lead and grow the relationship with your international clients in the key segment ‘Hospitality’. Your permanent target is to develop and execute an account strategy that meets and exceeds quarterly revenue goals, increases Worldlines product and services footprint, build larger deals and, over time, expands the client’s business with Worldline.

• Cultivate and manage relationships with key enterprise accounts, ensuring high levels of customer satisfaction and engagement.
• Serve as the primary point of contact for assigned accounts, understanding their business needs and objectives.
• Conduct regular assessments of customer needs, market trends, and competitive landscape.
• Proactively identify and pursue new sales opportunities within existing accounts.
• Provide bi-weekly reports to the line manager on ongoing opportunities, account status, and sales performance metrics.
• Maintain accurate and up-to-date records in the CRM system, documenting all interactions, opportunities, and outcomes.
• Work closely with internal teams, including Product Development, Marketing, and Customer Support, to align on client needs and deliver solutions.
• Collaborate with regional sales teams to leverage local insights and drive strategic initiatives.
• Engage in international travel to meet clients, conduct presentations, and attend industry events as necessary.