Global Storage DevOps Engineer

at  Arm

JOB OVERVIEW:

As part of the Global Storage team, you will work closely supporting our stakeholders across the business to enable and implement services, infrastructure, and high-performance compute On-prem and Cloud to the engineering community within Arm. To operationally support and improve the services and tools needed for product development in Arm.

REQUIRED SKILLS AND EXPERIENCE:

• DevOps’ experience.
• Experience with Terraform and Redhat Ansible Automation Platform.
• Python as the preferred programming language.
• Ability to operate and improve the Storage environment with continuous service improvement, multi-functional teamwork, industry standards, innovation, security and dedication to the best customer experience.

“NICE TO HAVE” SKILLS AND EXPERIENCE:

• LakeFS expertise.
• ITIL Foundation v4.
• Experience on AWS, GCP or Azure.
• AWS Certified Cloud Practitioner.
• GCP Cloud Digital Leader.
• Microsoft Certified: Azure Fundamentals.
• Customer focused approach.
• Outstanding interpersonal skills (need to be able to confidently explain complex technical matters to senior leaders and technical authorities alike).
• Ability to work on multiple efforts and not be flustered by changing priorities.
• Highly motivated to learn, grow and develop yourself and the team!
• Flourish with finding the right solutions based on the customer requirements and helping to clearly set expectations!

• Working closely with IT teams, Project Managers, Scrum Masters and the wider Arm business to deliver projects.
• Operate the Storage Infrastructure by working across geographies and with the wider Service Operations teams to resolve Incidents and fulfil requests within agreed SLAs.
• Operate the Storage Infrastructure services via Change Management process.
• Develop and build scalable and efficient large infrastructure through automation and IaC as per approved designs.
• Build and maintain highly available production systems.
• Develop, test, review code and maintain internal storage applications.
• Build and maintain operational tools for deployment, monitoring, and analysis of Storage infrastructure and systems, including cost.
• Manage the Storage Infrastructure portfolio according to the security policies and controls of Security Operations team.
• Ensure Identity and Access Management controls are in place and rigorously adhered to Arm security standard processes.
• Define and monitor Storage infrastructure by setting appropriate thresholds and reacting to event-driven alerts appropriately.
• Document the current environment and ongoing maintenance of documentation.
• Solve incidents, identify root causes, fix and document problems, and implement preventive measures.
• Produce and maintain documentation of support processes & resolutions to known operational issues.